Echo Global Logistics
logistics
ManagedTransportationOperationsManager-2
Neural analysis suggests this role is
optimal for Mid candidates.
“Managed Transportation Operations Manager-2 at Echo Global Logistics. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, logistics, transportation, customer service. Strategically plan and manage logistics, transportation, and customer service for Enterprise clients.. Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue manage”
What You'll Achieve.
Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity.; A proven track record of continuous process improvement for clients
Industry & Context.
Excellent analytical, problem solving and organizational skills; Creatively problem solve day to day.
office environment, uses a computer, telephone and other office equipment as needed to perform duties, The noise level in the work environment is typical of that of an office with an open seating floor plan., The employee may encounter frequent interruptions throughout the work day., The employee is regularly required to sit, talk, or hear.
What They're Looking For.
Must Have
Bachelor’s degree or similar work experience, 3-5 years’ experience in the logistics industry, Experience leading a team of logistics specialists, Excellent analytical, problem solving and organizational skills, The ability to become trusted advisor of the client, A proven track record of continuous process improvement for clients
What You'll Do.
Strategically plan and manage logistics
and customer service for Enterprise clients.
Build relationships with Clients through constant contact and advocacy by offering advice
and proactive issue management.
Lead continuous improvement initiatives with clients.
improve and report upon key performance indicators including financial performance of accounts and team productivity.
Conduct market research to proactively communicate industry trends that will impact a client’s business.
Identify and develop talent through coaching
mentoring and performance management
Provide operational excellence by training
and managing your team on a daily basis.
Coach team members to grow and succeed in their roles.
How You'll Work.
Team & Collaboration
cross-functional coordination; Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management.; Identify and develop talent through coaching, mentoring and performance management; Provide operational excellence by training, developing, and managing your team on a daily basis.; Coach team members to grow and succeed in their roles.
Communication Scope
Communicating with client on higher level goals/initiatives to help service their business needs.; proactive issue management; proactively communicate industry trends
Process & Methodology
process management, continuous improvement
Full Job Description
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively. As an MT Operations Manager, your responsibilities will include: **Operations** : * Strategically plan and manage logistics, transportation, and customer service for Enterprise clients. * Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. * Lead continuous improvement initiatives with clients. * Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity. * Conduct market research to proactively communicate industry trends that will impact a client’s business. **Management:** * Identify and develop talent through coaching, mentoring and performance management * Provide operational excellence by training, developing, and managing your team on a daily basis. * Coach team members to grow and succeed in their roles. **The Operations Manager position is well-suited for you if you are:** * A Planner: Communicating with client on higher level goals/initiatives to help service their business needs. * A Problem Solver: Creatively problem solve day to day. * A Motivator: Being able to celebrate big wins for team/clients when it comes to operations. **Qualified candidates will have:** * Bachelor’s degree or similar work experience * 3-5 years’ experience in the logistics industry * Experience leading a team of logistics specialists * Excellent analytical, problem solving and organizational skills * The ability to become trusted advisor of the client * A prove
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