ManagedServicesPrincipal

About Nintex: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. About the role: The Managed Services Principal is a senior technical advisor and delivery leader responsible for helping strategic customers achieve measurable business outcomes through the Nintex platform. This role combines technical account management, enterprise consulting, solution strategy, reliability leadership, and customer success enablement. The role works closely with customers, Sales, Customer Success, Product, Engineering, Support, and Services teams to shape account roadmaps, improve platform health, guide complex initiatives, support renewals and expansions, and drive long-term customer value. The Managed Services Principal is expected to operate confidently with both technical teams and executive stakeholders, providing clear recommendations, structured governance, and practical delivery leadership. Your contribution will be:  Customer Strategy & Advisory