The Ravinia Company
MakeReadySpecialist
“Make Ready Specialist at The Ravinia Company. Skills: make-ready checklist, repairs, maintenance documentation, customer service. Ensures that vacant units meet the established quality standards for re-leasing by performing technical and mechanical work that ensures the timely turn of all vacant apartment homes to market ready condition that meet the Company’s standards for occupancy. Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the comm”
What You'll Achieve.
Ensures that vacant units meet the established quality standards for re-leasing; timely turn of all vacant apartment homes to market ready condition that meet the Company’s standards for occupancy; cost-cutting and expense control programs
Industry & Context.
fixing rather than replacing parts when possible
stand, walk, and/or sit for extended periods of time, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas, work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet), push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance, Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position, work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays
What They're Looking For.
Must Have
performing technical and mechanical work that ensures the timely turn of all vacant apartment homes to market ready condition that meet the Company’s standards for occupancy, Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist, Ensures apartment homes have been properly caulked and sealed as needed around windows, sink areas, toilets, bathtubs, and showers, Inspects all sheetrock for damage, and repairs and/or replaces as needed, Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager, Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed, Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment, Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager, Complies with Greystar’s safety and risk-management policies by attending and participating in the community’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately, Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency
What You'll Do.
Ensures that vacant units meet the established quality standards for re-leasing by performing technical and mechanical work that ensures the timely turn of all vacant apartment homes to market ready condition that meet the Company’s standards for occupancy
Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist
Ensures apartment homes have been properly caulked and sealed as needed around windows
Inspects all sheetrock for damage
and repairs and/or replaces as needed
Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager
Assists in maintaining the grounds
and amenities by picking up trash and debris
pressure-washing breezeways and pool areas
performing general cleaning
and painting curbs and signage as needed
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible
not being wasteful with materials and supplies
and practicing the correct use for tools and equipment
Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager
Complies with Greystar’s safety and risk-management policies by attending and participating in the community’s routine safety meetings
completing required training on OSHA and other safety related laws and requirements
and by reporting accidents and incidents promptly and accurately
Demonstrates customer services skills by treating residents and others with respect
answering resident questions
responding sensitively to complaints about maintenance services
and completing assigned work orders with efficiency and urgency
How You'll Work.
Team & Collaboration
cross-functional coordination
Communication Scope
answering resident questions; responding sensitively to complaints
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