KONE Middle East, Turkey & Africa

MaintenanceTechnician

$7–10k ~AI est. Muscat, Oman FULL TIME
The Brief

“Maintenance Technician at KONE Middle East, Turkey & Africa. Manage customer satisfaction. Provide quality service”

What They're Looking For.

Must Have

ITI/Vocational Certificate course, Diploma Engineering in Electrical/Electronics/Automation, Good verbal and written English communication skills, basic IT skills, basic digital foundation skills

Nice to Have

Having a valid driving license

What You'll Do.

Manage customer satisfaction

Provide quality service

Communicate proactively with customer

Report work performed accurately

Ensure equipment safety

Ensure equipment performance

Communicate risks to supervisor

Take immediate action on-site

Apply escalation procedure

Identify unplanned service repairs

Ensure end-users and site safety

Practice safe working

Execute service visits

Respect schedule and time limit

Meet quality standards

Adhere to time allocation

Raise sales leads to supervisor

Report work done exactly

Keep service tooling safe

Keep service tooling maintained

Keep service tooling in good condition

Keep van in good condition

Keep instruments safe

Keep instruments maintained

Keep instruments in good condition

Update supervisor on relevant information

How You'll Work.

Communication Scope

Customer communication

Free ATS check

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