MaintenanceTechnician

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create a new urban reality. Your career is a journey, and how you travel makes a difference. _**It 's time to make a move. Join our flow.**_ KONE is looking for qualified Maintenance Technicians in Durban**, South Africa.** Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance, as well as promoting regular and proactive on-site communication with customers and the people using the equipment. **Responsibilities:** * Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication; * Responsible for accurate and real-time back reporting of work performed. * Maintain excellent relationships with customers, the contact person, and end-users on-site. * Manage the site environment during service operations. * Identification of site risks and timely communication of any such occurrences; * Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them; * Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders; * Submit time sheets based on the execution. **Skills & Experience:** * One or more of the following qualifications: * Red seal trade test certificate, lift mechanic; * Completed NQF level 4 certification with an apprenticeship program (minimum 4 year