MaintenanceSupervisor(Lease-Up)

leading and executing the technical

and maintenance operations of the community

ensures that all interior and exterior areas—including buildings

and common spaces—are maintained to the highest standards of cleanliness

overseeing maintenance staff

coordinating service requests

upholding company and regulatory standards

Assists and completes work orders generated from resident requests for service

as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem

and making repairs in accordance with established policies

and code requirements

Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection

creating a “punch” list of maintenance work needed

scheduling vendors and contractors as needed

obtaining needed supplies and materials

completing all maintenance tasks

and inspecting completed work

Develops standards for the cleanliness and overall appearance of the community’s grounds

market-ready unit interiors

central garbage areas

and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards

Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develop corrective action plans as needed

Periodically inspects work performed by contractors

and other service providers to verify that the work

and services meet quality standards

and specifications as required

Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines

Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual

Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible

not being wasteful with materials and supplies

and practicing the correct use of tools and equipment

Conducts regularly scheduled Greystar safety meetings

ensures all MSDS sheets are current and readily accessible

and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance

Demonstrates customer service skills by treating residents and others with respect

answering questions from the team and residents

responding sensitively to complaints about maintenance services

and assigning work orders with efficiency and urgency