The Dutton

Real estate

MaintenanceSupervisor

$0–0k Hayward, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Maintenance Supervisor at The Dutton. Skills: Maintenance supervision, Work order management, Property upkeep. Assist and complete work orders. Diagnose source or cause of defect or problem”

Industry & Context.

Real estate
Problems you'll solve

Troubleshooting; Problem definition

Eligibility Requirements

On Call Required, Must provide own hand tools, Work inside and outside in all weather conditions, Push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently, Push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds with assistance, Local, routine travel may be required, Work a flexible work schedule, Take call during evenings, weekends, and holidays

What They're Looking For.

Must Have

3-5 Years of Related Experience, Previous Service Supervisor experience, High school diploma, GED, or related experience and training, Experience in property management maintenance, Knowledge and skill in safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices, Ability to apply principles of logical thinking to define and correct problems, Proficiency in customer service and interpersonal communication skills, Ability to read, write, and communicate effectively, Proficiency in internet, word processing, spreadsheet, and database management programs, Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions

Nice to Have

Property management system experience preferred

What You'll Do.

Assist and complete work orders

Diagnose source or cause of defect or problem

Make repairs in accordance with established policies

Oversee and complete the make-ready process

Inspect vacant apartment homes

Create a punch list of maintenance work needed

Schedule vendors and contractors

Obtain needed supplies and materials

Complete all maintenance tasks

Inspect completed work

Develop standards for cleanliness and appearance

Inspect work performed by other service team members

Assess effectiveness of policies and procedures

Develop corrective action plans

Inspect work performed by contractors

materials and services meet quality standards

Maintain adequate inventory of spare parts

Order supplies and tools within budgetary guidelines

Complete monthly preventative maintenance procedures

Assist Community Manager in developing budget

Support cost-cutting and expense control programs

Fix rather than replace parts

Conduct regularly scheduled safety meetings

Ensure MSDS sheets are current

Keep up to date on OSHA and safety

Demonstrate customer service skills

Treat residents and others with respect

Answer questions from team and residents

Respond sensitively to complaints about maintenance services

Assign work orders with efficiency and urgency

How You'll Work.

Team & Collaboration

Work with Community Manager; Interact with residents; Team members

Communication Scope

Customer service; Interpersonal communication

Process & Methodology

Capital projects

Full Job Description

**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. **JOB DESCRIPTION** **Property Type:** Stabilized, Garden Style **Unit Count:** 544 **Schedule:** Monday-Friday, On Call Required **Requirements:** 3-5 Years of Related Experience Housing Discount - This position is eligible for full housing. Position eligible for incentive-based bonuses. _**Must have previous Service Supervisor experience.**_ • Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing a

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