Envision Employment Solutions
Solar Energy System Service
MaintenanceServiceAccountManager-EVInstallationsConversion(B2C&B2B)
Neural analysis suggests this role is
optimal for Mid candidates.
“Maintenance Service Account Manager - EV Installations Conversion (B2C & B2B) at Envision Employment Solutions. Skills: Account management, Revenue generation, Customer retention. Manage and develop relationships with existing EV charging. Maximize long-term customer value”
What You'll Achieve.
Monetize installed base; Convert clients into recurring revenue streams
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Engineering, Marketing, or a related discipline, 5–8 years of experience in account management, after-sales sales, service contract sales, subscription-based sales, or customer success roles, Proven track record of managing customer portfolios and driving revenue growth through renewals, upselling, and cross-selling activities
Nice to Have
Experience in after-sales or service sales within automotive OEMs, dealer networks, or related automotive sectors, Experience selling maintenance contracts or recurring services within industries such as HVAC, elevators, generators, solar energy, telecommunications, or other technical service environments, Experience working with CRM systems and customer portfolio management tools
What You'll Do.
Manage and develop relationships with existing EV charging
Maximize long-term customer value
Drive recurring revenue growth by converting customers into
Drive recurring revenue growth by converting customers into
Drive recurring revenue growth by converting customers into
Drive recurring revenue growth by converting customers into
Identify and pursue upselling opportunities
Promote customer retention and loyalty
Ensure high-quality customer experience
Collaborate with service teams
Collaborate with technical teams
Collaborate with operations teams
Ensure seamless delivery of contracted services
Ensure seamless customer support
Monitor customer performance
Monitor customer usage patterns
Monitor customer service needs
Proactively identify opportunities for account growth
Proactively identify opportunities for contract renewals
Maintain regular engagement with customers
Strengthen customer relationships
Address customer concerns
Increase adoption of additional products
Increase adoption of additional services
How You'll Work.
Team & Collaboration
Service teams; Technical teams; Operations teams
Full Job Description
**Envision Employment Solutions** is currently looking for a **Maintenance Service Account Manager – EV Installations Conversion (B2C & B2B) ** for one of our partners, a leader in the Solar Energy System Service industry! **Job Summary:** The **Maintenance Service Account Manager** will monetize the installed base by converting existing EV charger clients into recurring revenue streams (maintenance, upgrades, software, additional units). **Responsibilities:** * Manage and develop relationships with an existing portfolio of residential (B2C) and business (B2B) EV charging customers to maximize long-term customer value. * Drive recurring revenue growth by converting installed customers into maintenance agreements, service contracts, software subscriptions, and other value-added offerings. * Identify and pursue upselling opportunities, including charger upgrades, expanded capacity, smart charging features, software enhancements, and system integrations. * Promote customer retention and loyalty by ensuring a high-quality customer experience throughout the lifecycle of the installation. * Collaborate closely with service, technical, and operations teams to ensure seamless delivery of contracted services and customer support. * Monitor customer performance, usage patterns, and service needs to proactively identify opportunities for account growth and contract renewals. * Maintain regular engagement with customers to strengthen relationships, address concerns, and increase adoption of additional products and services. **Requirements** * Bachelor's degree in Business Administration, Engineering, Marketing, or a related discipline. * 5–8 years of experience in account management, after-sales sales, service contract sales, subscription-based sales, or customer success roles. * Proven track record of managing customer portfolios and driving revenue growth through renewals, upselling, and cross-selling activities. * Experience in after-sales or service sales within automotive
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