Roofstock
MaintenanceProjectCoordinator(Temp)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Maintenance Project Coordinator (Temp) at Roofstock. Skills: Maintenance project coordination, Vendor management, Customer service. Manage occupied service requests. Create scope of work”
What You'll Achieve.
Maximize owner investments; Provide residents with homes
What They're Looking For.
Must Have
Meticulous attention to detail, Organization skills, Customer service skills, Written communication skills, Verbal communication skills, Interpersonal skills, Ability to meet timelines, Ability to adjust expectations preemptively, Ability to deal effectively with diversity, Work independently, Work as a member of teams
Nice to Have
Bachelor's degree or equivalent, Property management experience, Vendor management experience, Utility management experience, Google Applications proficiency, Microsoft Office Applications proficiency, Slack proficiency
What You'll Do.
Manage occupied service requests
Secure owner approval
Resolve issues promptly
Receive status updates
Communicate with vendors
Communicate with internal teams
Attend turnover service requests
Attend vendor service calls
Respond to messages within SLA
Manage electronic record keeping
Coordinate inter-departmentally for approvals
Provide updates to Property Management teams
Serve as resource for Property Management teams
Complete non-covered items by resident
Bill back non-covered items to resident
How You'll Work.
Team & Collaboration
Internal teams; Property Management teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project coordination
Full Job Description
What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role As a Maintenance Project Coordinator at Roofstock you will serve as the project coordinator for all things related to the turnover maintenance process. You will coordinate all aspects of routine repairs with vendors and ensure all stakeholders are abreast of the project timeline. We will empower you to be a turnover rock star by training you on our proprietary software and teaching you the ins and outs of the property management business. Most importantly, you will bring a strong sense of project coordination skills and an infectious enthusiasm to bear as we strive to maximize our owner’s investments and provide our residents with homes they love! This is a temporary position through the end of September 2026. Responsibilities Manage occupied service requests from end-to-end (including creating a scope of work, and securing owner approval) to ensure issues are resolved promptly, ensuring all needed information is received (status updates, photos, estimates,
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