Jetstar
aviation
MaintenanceOperationsCentre(MOC)DutyManager
“Maintenance Operations Centre (MOC) Duty Manager at Jetstar. Skills: technical control of the airline fleet, defect management, fleet health monitoring, disruption recovery, regulatory and procedural compliance, timely rectification of both scheduled and unscheduled defects, troubleshooting, fault isolation. Provide real-time technical control of the A320/A321 and B787 fleets, ensuring compliant execution of scheduled and unscheduled maintenance.. Monitor, triage and drive timely rectification o”
What You'll Achieve.
protecting safety, schedule integrity, and aircraft availability; minimise technical delays, cancellations and AOG exposure; protect aircraft availability
Industry & Context.
trouble-shooters; glitch-fixers; Solving problems; systems troubleshooting; fault isolation; Data-driven able to interpret fleet health data and drive corrective actions
Unrestricted working rights in Australia
What They're Looking For.
Must Have
Currently hold or previously held an Aircraft Maintenance Engineer Licence (B1 and/or B2), Demonstrated knowledge of CASA Part 42 / 145 regulatory framework, systems troubleshooting and fault isolation across avionics/mechanical domains, Sound operational able to balance safety, compliance and on-time performance, Influential effective under pressure with cross-functional stakeholders, Data-driven able to interpret fleet health data and drive corrective actions, Builds capability and fosters continuous improvement, Unrestricted working rights in Australia
Nice to Have
A320/A321 type rating, B787 type rating, Previous experience in Maintenance Watch / MOC, Heavy or Line proven leadership on shift in high-tempo operations is desirable, Minimum of 2+ years on relevant aircraft types in an AME/LAME or control-centre support role is desirable
What You'll Do.
Provide real-time technical control of the A320/A321 and B787 fleets
ensuring compliant execution of scheduled and unscheduled maintenance.
triage and drive timely rectification of defects and deferrals to minimise technical delays
cancellations and AOG exposure.
Lead disruption recovery and coordinate closely with AMO
Line and Heavy Maintenance
Flight Operations and OCC.
Deliver advanced troubleshooting support
data and maintenance inputs to enable efficient aircraft recovery.
Proactively monitor fleet health using analytics and health monitoring tools to identify trends
recurring defects and emerging risks.
Plan and optimise unscheduled maintenance activity in collaboration with Planning
CMP and AMO to protect aircraft availability.
Allocate and oversee workload within the MOC
coaching team members and uplifting decision quality on shift.
direct real-time maintenance actions and recovery plans
including defect deferral strategies within MEL and approved documentation
prioritise fleet maintenance activities to protect safety and schedule
initiating AOG recovery and vendor engagement as required
airworthiness and commercial risks to accountable certification remains with appropriately authorised LAMEs/AMOs
How You'll Work.
Team & Collaboration
coordinate closely with AMO, Line and Heavy Maintenance, Flight Operations and OCC; Allocate and oversee workload within the MOC, coaching team members; collaborate with Planning, CMP and AMO; cross-functional stakeholders
Communication Scope
Influential effective under pressure
Process & Methodology
keep projects on track
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