Radius Limited
Logistics And Supply Chain
MaintenanceAdministrator
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“Maintenance Administrator at Radius Limited. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Support fleet customers and drivers. Arrange vehicle motor tax”
What You'll Achieve.
Deliver high levels of customer service; Achieve business objectives
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Competency in computers and out systems, Familiarity with Microsoft Outlook, Ability to learn and navigate RVS systems, Customer driven with communication and interpersonal skills, Ability to think and take initiative, Ability to identify & implement efficiencies, Confidence to make appropriate decisions, Good time management skills, Ability to manage fluctuating workloads, Ability to prioritize daily tasks, Ability to see issues through to completion, Ability to work to deadlines, Professional approach, High standards of performance, Flexibility to work in a fast-paced environment, Excellent written and verbal communication skills
Nice to Have
Office administration experience, Customer Service experience
What You'll Do.
Support fleet customers and drivers
Arrange vehicle motor tax
Manage scheduled vehicle testing
Manage credit card transactions
Reconcile credit card transactions
Manage report requests
Manage queries and payments
Provide responses within SLAs
Manage system updates
Support customer onboarding documentation
Manage customer procedures accurately
Support system updates
Support process flows
Support accuracy on fleet systems
Undertake reasonable duties
Undertake ad hoc projects
How You'll Work.
Team & Collaboration
Work alongside all functions across ROI business; Work collaboratively with fleet maintenance team; Work collaboratively with office in NI; Work collaboratively with all teams
Communication Scope
Communication skills; Interpersonal skills; Written communication skills; Verbal communication skills
Full Job Description
Radius Vehicle Solutions (RVS) is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our customer-focused approach and attention to detail. We take the time to understand our customer’s needs before we propose any of our fleet solutions, continually refining our offering so it consistently delivers to our customer’s expectations. Our people are crucial to the success of our business. They help us develop new and innovative products across a growing range of businesses, from fleet telematics insurance to electric vehicle charging and vehicle hiring solutions. We like to nurture our team and give them a wide range of opportunities to grow within the business, helping them become experts in their chosen area and leaders for the future. Reporting to the Head of Operations, the Maintenance Administrator is primarily responsible for working alongside all functions across our ROI business, ensuring to deliver on high levels of customer service. The role involves working closely with fleet maintenance, supporting vehicle testing, vehicle road taxing and all other administrative duties surrounding vehicle maintenance. These tasks include, but are not limited to supporting system updates, generating reports, processing data, data uploads, problem solving, assisting with customer enquiries and issue resolution. Within this role, you will provide high quality and administrative support, working collaboratively with our fleet maintenance team, including our office in NI. There is a key focus on product knowledge, customer service excellence and operational efficiency. Key Duties * Work as part of our team to provide ongoing support to our fleet customers and their drivers * Responsible for arranging all vehicle motor tax - for motor tax renewals and all new vehicles * Responsible for managing all scheduled vehicle testing, to include CVRT and NCT * Responsible for effi
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