MainframeBatchandConsoleOperations

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Computer Operators at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment. As a Computer Operator you will be on the technical frontline – performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers. **Key Responsibilities:** * Analyze, troubleshoot, and resolve JCL abends, override issues, and symbolic parameter problems. * Allocate and manage BIOS, TIF, GDG, and VSAM datasets. * Identify ownership of Production and QA jobs and coordinate with appropriate development groups. * Perform file out-of-space (FOOS) recovery and support batch/online recovery activities. * Coordinate batch job restarts, abend recovery, and customer escalations. * Utilize break-glass procedures for emergency production support access when required. * Monitor and manage OPC/TWS job scheduling activities including hold/release actions, predecessor/successor analysis, and database lookups. * Support NDM/Connect: Direct operations including process monitoring, troublesho