SPS-North America
MailroomAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Mailroom Associate at SPS-North America. Skills: Mail Processing and Distribution, Shipping and Receiving Operations, Customer Service and Administrative Support. receiving, sorting, and delivering incoming mail and packages. preparing outgoing mail for pickup”
Industry & Context.
moving throughout the workplace, operating office and production equipment, occasionally moving mail, packages, or office materials with or without reasonable accommodation, perform tasks requiring attention to detail
What They're Looking For.
Must Have
1 year of previous mailroom experience required, Willingness to be cross-trained in reprographics/copy-print services required, customer service and communication skills, Basic computer and office equipment experience preferred, High School Diploma or equivalent required
Nice to Have
Basic computer and office equipment experience preferred
What You'll Do.
and delivering incoming mail and packages
preparing outgoing mail for pickup
manage all inbound and outbound shipments
ensuring packages are accurately logged
Provide excellent customer service to employees and client contacts
Maintain organized mailroom and business service center operations
Monitor and replenish office and mailroom supplies
Assist with document production
and other reprographics support services
Cross-train within business operations as business needs require
Support additional office services functions as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination
Communication Scope
communication skills
Full Job Description
SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support. This position will also be cross-trained in front of office, print/copy services, or similar office services to support broader business service center operations. Main Functions: Mail Processing and Distribution: The core responsibility is receiving, sorting, and delivering incoming mail and packages throughout the organization, as well as preparing outgoing mail for pickup by carriers such as United States Postal Service, FedEx, and UPS. Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed. Customer Service and Administrative Support: The mailroom serves as an internal service center, requiring strong customer service and attention to detail. Duties and Responsibilities: Process and distribute incoming and outgoing mail and packages Support shipping, receiving, courier coordination, and package tracking activities Operate mailroom equipment including postage, sorting, and inserting machines Provide excellent customer service to employees and client contacts Maintain organized mailroom and business service center operations Monitor and replenish office and mailroom supplies Assist with document production, printing, scanning, binding, and other reprographics support services Cross-train within business operations as business needs require Support additional office services functions as assigned Qualifications: Minimum 1 year of previous mailroom experience required Willingness to be cross-trained in reprographics/copy-print services required Strong customer service and communication skills Ability to manage multiple priorities in a profes
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