Jll
MailroomandFacilitiesSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Mailroom and Facilities Support Specialist at Jll. Skills: mail handling, package management, inventory control, facility equipment maintenance, tracking systems, record keeping. Receive, sort, process, and deliver all incoming and outgoing mail, packages, and accountable items using tracking systems. Handle pallets and packages with proper lifting techniques”
What You'll Achieve.
ensuring seamless operations across JLL's facilities; keep our workplace running smoothly; create an efficient, organized work environment that supports JLL's commitment to operational excellence; ensure accurate documentation and timely distribution to departments throughout the facility; ensuring equipment functionality and inventory levels meet workplace needs; fulfill supply requirements
Industry & Context.
Basic troubleshooting skills for office equipment maintenance and minor repairs; resolving issues efficiently
Physical capability to lift, bend, move, and stand for extended periods, handling packages, pallets, and equipment throughout the workday, exposure to chemical and biological agents that could be hazardous to health if mishandled, agents that may potentially affect reproductive health or fetal development, All safety procedures must be followed, personal protective clothing/equipment will be provided and must be used as specified by company protocol, Candidates must be authorized to work in the United States without sponsorship, Operate company vehicles safely, ability to complete vehicle operation training where applicable
What They're Looking For.
Must Have
High school diploma or equivalent credential, Valid driver's license with clean driving record and ability to complete vehicle operation training where applicable, Physical capability to lift, bend, move, and stand for extended periods while safely handling packages, pallets, and equipment throughout the workday, Demonstrated ability to follow written procedures and verbal instructions with strict attention to safety protocols, quality standards, and regulatory compliance (federal, state, and local), organizational skills with proven ability to maintain accurate records, manage tracking systems, and handle multiple concurrent tasks with minimal supervision
Nice to Have
Previous experience in mailroom operations, warehouse environments, or facilities support roles, Familiarity with shipping software, tracking systems, and basic computer applications for record-keeping and label generation, Customer service experience with ability to communicate professionally via phone and in-person interactions, Knowledge of proper handling procedures for hazardous materials and safety equipment usage in workplace environments, Basic troubleshooting skills for office equipment maintenance and minor repairs
What You'll Do.
and deliver all incoming and outgoing mail
and accountable items using tracking systems
Handle pallets and packages with proper lifting techniques
Inspect goods for damage upon receipt
Maintain organized storage areas while adhering to safety protocols and using personal protective equipment
and restock bean-to-cup coffee machines and supplies across multiple locations
Process certified mail
print shipping labels and postage
accurately weigh items for shipment
Maintain detailed records of all mailroom transactions and deliveries
Conduct weekly paper deliveries to ten copy rooms and mailrooms
Manage distribution schedules and coordinating with department contacts to fulfill supply requirements
Respond to customer phone calls and inquiries with professionalism
Provide information about mail status
and mailroom services
Resolve issues efficiently
Operate company vehicles safely when required for deliveries or facility support tasks
How You'll Work.
Team & Collaboration
Working collaboratively with various teams; coordinating with department contacts
Communication Scope
Respond to customer phone calls and inquiries with professionalism; communicate professionally via phone and in-person interactions
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # Mailroom and Facilities Support Specialist – JLL **What this job involves:** The Mailroom and Facilities Support Specialist plays a vital role in ensuring seamless operations across JLL's facilities. This hands-on position combines mail handling, package management, inventory control, and facility equipment maintenance to keep our workplace running smoothly. You'll be the reliable link between incoming materials and internal departments while maintaining accurate records and ensuring compliance with safety standards. Working collaboratively with various teams, you'll help create an efficient, organized work environment that supports JLL's commitment to operational excellence. **What your day-to-day will look like:** Receive, sort, process, and deliver all incoming and outgoing mail, packages, and accountable items using tracking systems to ensure accurate documentation and timely distribution to departments throughout the facility. Handle pallets and packages with proper lifting techniques, inspect goods for damage upon receipt, and maintain organized storage areas while adhering to safety protocols and using personal protective equipment as required. Clean, maintain, and restock bean-to-cup coffee machines and supplies across multiple locations, ensuring equipment functionality and inventory levels meet workplace needs. Process certified mail, print shipping labels and postage, accurately weigh items for sh
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