Amazon.com Services LLC

Hardware Development, subsidiaries

MachineShopManager

$137–185k North Reading, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Machine Shop Manager at Amazon.com Services LLC. Skills: Machine shop operations, CNC machining, Additive manufacturing, Team management. Own day-to-day machine shop operations. Manage job scheduling”

What You'll Achieve.

Keep first-piece quality high; Keep turnaround tight; Maximize throughput; Minimize lead time; Ensure first-piece quality meets drawing requirements; Drive performance metrics; Maintain safety standards; Maintain housekeeping standards; Own equipment uptime; Scale shop operations

Industry & Context.

Hardware Development, subsidiaries
Problems you'll solve

Troubleshoot machining issues

What They're Looking For.

Must Have

Bachelor's degree in Manufacturing Engineering, Mechanical Engineering, or related OR equivalent practical experience with Journeyman Machinist certification or relevant technical/trade degree, 7+ years of CNC machining experience, 3+ years leading or managing a machine shop team, Hands-on background as a CNC programmer or machinist, Proficiency with CAM software, Proficiency with CNC controls, Direct experience with 5-axis machining strategy, Direct experience with workholding design, Direct experience with complex setup troubleshooting, Experience in prototype, high-mix, or short-run machining environments, Knowledge of GD&T, Knowledge of blueprint interpretation, Knowledge of precision measuring tools, Experience with additive manufacturing / 3D printing operations

Nice to Have

12+ years of machining experience, Progressive leadership responsibilities in advanced hardware, aerospace, robotics, or R&D prototype environments, Experience managing both CNC machining and additive manufacturing operations, Experience setting up a machine shop from the ground up, Capital equipment management experience, Experience with metal additive manufacturing, Understanding of material properties, Lean manufacturing or continuous improvement experience

What You'll Do.

Own day-to-day machine shop operations

Manage job scheduling

Manage work prioritization

Manage resource allocation

Set performance expectations

Hold team accountable

Balance R&D prototype requests

Balance operational tooling needs

Balance fixture needs

Implement job routing workflows

Implement tracking workflows

Advise on manufacturability (DFM)

Select machining strategies

Ensure first-piece quality

Oversee CNC programming (CAM)

Oversee setup verification

Oversee first-piece inspection

Oversee in-process checks

Troubleshoot machining issues

Manage 3D printing operations

Manage additive manufacturing operations

Manage job scheduling

Manage material management

Manage build parameter optimization

Manage post-processing

Drive performance metrics

Identify improvement opportunities

Report shop performance

Ensure safety standards

Ensure housekeeping standards

Maintain PPE compliance

Maintain machine guarding

Maintain EHS requirements

Own equipment maintenance

Own equipment calibration

Evaluate capital expenditure

Recommend capital expenditure

How You'll Work.

Team & Collaboration

Work with design engineers; Work with manufacturing engineers; Cross-functional teams

Communication Scope

Report shop performance

Process & Methodology

Job scheduling, Work prioritization, Resource allocation, Throughput management, Manage job queues, Prioritize work, Minimize lead time

Full Job Description

We are seeking an experienced Machine Shop Manager to own and operate the rapid prototyping shop at our Boston Development Center. As the leader for precision fabrication and additive manufacturing, you own end-to-end execution of machined and 3D-printed components that drive our hardware development. This is a prototype shop: short-run, high-mix. Most jobs are unique, every setup matters, and the engineering team's development velocity depends on what leaves the shop each week. You will manage the full scope of shop operations, multi-axis CNC milling and turning, manual/conventional machining, and industrial 3D printing (metal and polymer). You will hire and develop a team of CNC programmers, precision machinists, and additive manufacturing technicians, set the schedule, and work directly with design and manufacturing engineers to keep first-piece quality high and turnaround tight. The ideal candidate is a hands-on technical leader who came up through programming and machining and is still credible at the CAM seat and on the shop floor. Key job responsibilities - Own day-to-day machine shop operations end-to-end: job scheduling, work prioritization, resource allocation, and throughput management across CNC machining and additive manufacturing equipment. - Hire, develop, and manage a team of CNC machinists, CNC programmers, and additive manufacturing technicians. Set performance expectations, coach development, and hold the team accountable for safety, quality, and delivery. - Manage job queues across multiple concurrent engineering programs, prioritize work to maximize throughput and minimize lead time, balancing urgent R&D prototype requests with operational tooling and fixture needs. Implement job routing and tracking workflows to manage the high-mix, rapid-turnaround queue. - Work directly with product design and manufacturing engineers to review part designs, advise on manufacturability (DFM), select machining strategies, and ensure first-piece quality meets dr

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