Comcast
media and technology
MACOperationsEngineer2
Neural analysis suggests this role is
optimal for Mid candidates.
“MAC Operations Engineer 2 at Comcast. Skills: Jamf, macOS, Troubleshooting, Apple Business Manager. Operate and maintain computer systems. Execute backup routines”
What You'll Achieve.
Ensure optimal availability, reliability, and performance; Safeguard data integrity; Enhance operations; Foster technology skills development within the team; Enhance efficiency and effectiveness; Ensure seamless support for system operations; Drive results and growth; Elevate opportunities to do better for our customers
Industry & Context.
System error resolution; Troubleshooting; Error analyses; Problem solving; Troubleshooting; Address system issues; Escalate complex problems
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
What They're Looking For.
Must Have
Jamf, Troubleshooting, Apple Business Manager, Azure AD, Hybrid environments, Apple hard- and software, Jamf 300 certificate or higher
Nice to Have
Bachelor's Degree
What You'll Do.
Operate and maintain computer systems
Execute backup routines
Resolve system errors
Manage system communications
Oversee computer environment welfare
Monitor resource usage
Enhance automation systems
Operate and develop Apple-based client platform
Define macOS configurations and policies
and optimize deployment
Coordinate and carry out error analyses
Support employees in troubleshooting macOS
Provide support including incident response
Coordinate settings and processes with international teams
Participate in decisions regarding enterprise infrastructure
Maintain and update documentation
Administer system infrastructure
Implement security protocols
Manage access controls
Conduct vulnerability assessments
Collaborate with cross-functional teams
Conduct system audits
Perform performance tuning
Provide technical support
Address system issues
Escalate complex problems
Recommend improvements to automation systems
Manage system communications
Manage maintenance schedules
Manage overall health of computing environment
Optimize resource allocation
Maintain security and inventory controls
Operate and maintain auxiliary equipment
Ensure seamless support for system operations
Attend work regularly and punctually
Work nights and weekends
Work variable schedule(s)
Work overtime as necessary
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams for system integration; Ensure effective communication between hardware and software; Coordinate settings and processes with international teams; Win as a team; Support a culture of inclusion
Communication Scope
Ensure effective communication between hardware and software; Contact person, for questions and problems concerning macOS; Provide support including incident response, reporting and advanced troubleshooting
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** This job requires efficiently operating and maintaining computer systems, including executing backup routines, system error resolution, and software installations. It involves managing system communications, scheduling maintenance, and overseeing the computer environment's general welfare. The role includes monitoring resource usage, maintaining inventories, and mentoring junior team members, while continuously enhancing automation systems. **Job Description** Position: Specialist 2 - System Administration Experience: 2.5 years to 4.5 years Job Location: Chennai Tamil Nadu Technical Skills: Jamf, Troubleshooting, Apple Business Manager. Profile: * Knowledge on Azure AD and Hybrid environments * Experience with Apple Business Manager, * Profound knowledge in Apple hard- and software * Excellent knowledge in Jamf (Jamf 300 certificate or higher required) * Strong troubleshooting skills * Experience in creating automation scripts Job: * Operation and further development of the Apple-based client platform with the help of Jamf * Definition of configurations and policies for macOS operation, considering the IT security policies * Enhance, automate, and optimize deployment and operational processes. * Coordinate and carry out error analyses and problem solving/troubleshootin
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