Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, finance
MAC(Moves,Adds,Changes)ProgramManager,MAC(Move,Add,Changes)Program
Neural analysis suggests this role is
optimal for Manager candidates.
“MAC (Moves, Adds, Changes) Program Manager, MAC (Move, Add, Changes) Program at Amazon.com Services LLC. Skills: Program management, Relocation management, Stakeholder management. Serve as GREF representative. Build consultative partnerships”
What You'll Achieve.
Deliver relocation outcomes; Achieve stakeholder satisfaction; Deliver accommodation recommendations within 2 days
Industry & Context.
Business judgment
What They're Looking For.
Must Have
3+ years program management experience, 3+ years process improvement experience, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data to drive improvements, Experience working cross functionally
Nice to Have
3+ years end to end delivery experience, 3+ years driving process improvements, Stakeholder management experience, Experience building processes, Experience building project management, Experience building schedules
What You'll Do.
Serve as GREF representative
Build consultative partnerships
Build trust with leaders
Lead change management strategies
Lead communication strategies
Manage complex escalations
Partner with Space Planning
Partner with Business Partnership teams
Partner with departmental coordinators
Partner with facilities partners
Own relocation lifecycle
Generate employee rosters
Ensure vendor execution
Monitor vendor performance
Hold vendors accountable
Translate space allocation decisions
Create executable move plans
Make workspace assignment decisions
Balance employee requirements
Balance site constraints
Balance space allocations
Deliver accommodation recommendations
Manage resource allocation
Manage cost optimization
Identify improvement opportunities
Drive continuous improvement
Maintain governance frameworks
Ensure program compliance
Ensure quality standards
How You'll Work.
Team & Collaboration
Cross-functional coordination; Partner with Finance
Communication Scope
Change management communication; Transparent communication
Process & Methodology
Program management, Project management
Full Job Description
Amazon's Global Real Estate and Facilities (GREF) team creates the spaces that inspire Amazonians to make history. We provide real estate expertise, space planning, design and construction, and facility maintenance across Amazon's corporate office portfolio in more than 60 cities globally. The MAC (Move, Add, Changes) Program Area Manager serves as the primary face of GREF to business leaders during office relocations, owning the complete employee move experience from planning through execution. You'll build strategic partnerships with organizational space owners, lead change management communications, and make high-judgment decisions balancing employee needs with space constraints. This role requires direct accountability for project phasing, relocation outcomes, vendor performance, budget management, and stakeholder satisfaction. You'll bridge space planning decisions with flawless execution, serving as the single point of contact for all relocation questions. This role is ideal for candidates with extensive migration experience planning, who excel at project management, consultative business partnership, thrive in ambiguous situations requiring judgment calls, and build trust with senior stakeholders through transparent communication and reliable execution. Key job responsibilities Business Partnership & Stakeholder Leadership - Serve as primary GREF representative to business leaders during relocations, building consultative partnerships and trust - Lead change management and communication strategies across organizations, ensuring smooth employee transitions - Manage complex escalations requiring business judgment and cross-functional coordination - Partner with Space Planning, Business Partnership teams, departmental coordinators, and facilities partners End-to-End Relocation Project Management - Own complete relocation lifecycle including employee roster generation, workspace assignments, and timeline coordination - Ensure flawless vendor execution through cle
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