M365CopilotGovernanceLead

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. We are seeking an experienced Copilot Studio/Power Platform Administrator to serve as Governance Lead for the M365 Agent Lifecycle Management service. This critical role focuses on enabling, governing, and overseeing the full lifecycle of M365 Copilot AI solutions. This person will ensure compliance, security, and operational excellence is maintained throughout the agent development lifecycle. This position is based in India. The M365 Copilot Governance Lead will collaborate with business makers, IT leaders, and the Digital Transformation team to establish a robust governance framework. They will manage non-production and production M365 environments to enable the successful delivery of AI applications with a focus on quality and reliability. This position is responsible for ensuring the safety and security of M365 Copilot solutions and components produced for our organization. ## ## Key Responsibilities: * Define and enforce governance policies for Copilot agent development, deployment, and lifecycle management within M365 and Power Platform environments. * Oversee managed environments, configure data loss prevention (DLP) policies, and manage role-based access control (RBAC). * Review, approve, and monitor Copilot agents using M365 Admin Center, Copilot Studio Admin, and Teams Admin Center. * Ensure agents meet security, compliance, and quality standards, including prompt injection risk mitigation and data protection. * Onboard and train business makers to safely build Copilot agents using Copilot Studio and Power Platform. * Curate documentation, conduct workshops, and foster a community of practice for agent makers. * Serve as the primary point of contact for governance-related queries and escalations. * Monitor agent performance, compliance, and user feedback to drive ongoin