CIMMYT
Non-Profit
M26244FleetAnalyst(LocallyRecruited)
“M26244 Fleet Analyst (Locally Recruited) at CIMMYT. Skills: Fleet management, Vehicle maintenance, Customer support. Control vehicle availability. Execute vehicle maintenance planning”
What You'll Achieve.
Ensure optimal vehicle availability; Ensure timely resolution of requests; Facilitate best possible resolution for users; Promote efficient use of financial resources; Provide data-driven recommendations; Ensure data accuracy; Timely submission of data
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
4-5 years fleet management experience, 4-5 years transportation coordination experience, 4-5 years logistics experience, Knowledge of vehicle maintenance processes, Knowledge of insurance claims follow-up, Knowledge of operational coordination, Experience in customer service, Experience with ERP systems, Experience with ticketing systems, Experience with Microsoft Office, Experience with Excel, Organizational skills, Analytical skills, Ability to manage multiple tasks, Ability to manage priorities, Communication skills, Customer service skills
Nice to Have
Intermediate English proficiency, Advanced English proficiency
What You'll Do.
Control vehicle availability
Execute vehicle maintenance planning
Ensure regulatory compliance
Support insurance claims
Manage vehicle assignment processes
Serve as primary contact for fleet users
Provide guidance on vehicle services
Provide support on vehicle services
Ensure timely resolution of requests
Maintain accurate fleet records
Ensure optimal vehicle availability
Balance fleet capacity with demand
Coordinate preventive maintenance programs
Ensure biannual emissions certifications
Schedule services efficiently
Provide guidance on insurance claims
Provide customer support on insurance claims
Ensure timely follow-up on claims
Manage insurance cases effectively
Make recommendations for claims resolution
Administer mobility service request platform
Receive service tickets
Assign service tickets
Monitor service tickets
Close service tickets
Evaluate repair costs
Recommend cost-effective solutions
Manage vehicle assignments
Manage vehicle replacements
Manage vehicle returns
Manage temporary loan vehicles
Complete vehicle inspections
Complete transaction documentation
Analyze maintenance performance
Analyze supplier service levels
Analyze internal fleet processes
Provide data-driven recommendations
Identify improvement opportunities
Prepare operational data
Validate operational data
Analyze operational data
Monitor fuel consumption
Manage additional fuel allocations
Process weekly fuel distribution
Serve as primary contact with fuel providers
Coordinate fuel card issue resolution
Provide timely support to users
Maintain fleet operations records
Maintain vehicle maintenance history
Maintain fuel usage records
Support continuous improvement initiatives
Perform additional duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with users; Work with vendors; Work with internal workshop
Communication Scope
Customer service
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