Mountfitchet Group
Luxury Travel
LuxuryTravelTeamLeader
“Luxury Travel - Team Leader at Mountfitchet Group. Skills: Leadership, Travel sales, Client management, Business development. Building and developing a luxury travel consulting function from the ground up. Managing a portfolio of high-value clients”
What You'll Achieve.
Exceeding daily, monthly & annual goals linked to both productivity and financial targets
Industry & Context.
Making prompt, clear decisions which may involve tough choices or considered risks
Working outside of regular hours to ensure all customer trips run successfully
What They're Looking For.
Must Have
Demonstrated leadership or supervisory experience, Very clear written & verbal communication skills in both Arabic and English, Numeracy skills, A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done, Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company, Somebody who enjoys working to both individual and team goals / objectives, within in a friendly and competitive environment
Nice to Have
Previous experience of lead sourcing, cold calling & direct selling, Ambition to build and lead a team, A keen interest in major global destinations, travel products & in progressing a career within the Travel Industry, An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time
What You'll Do.
Building and developing a luxury travel consulting function from the ground up
Managing a portfolio of high-value clients
Handling a mix of inbound
and referral-based leads
Driving business development through proactive outreach
and relationship building
Demonstrating expert knowledge of global travel products and delivering tailored recommendations to clients
Managing travel bookings from enquiry to completion
Supporting the recruitment and development of new travel consultants
Acting as a senior point of contact for complex bookings
Building and maintaining relationships with suppliers
and internal stakeholders
Working towards & exceeding daily
monthly & annual goals linked to both productivity and financial targets
Following company procedure in a methodical and chronological way
Working productively in what can sometimes be a pressurised environment
clear decisions which may involve tough choices or considered risks
Maintaining a “Customer First” attitude
Taking full ownership of our customers in-destination experience
Representing the business at industry events
and client engagements
How You'll Work.
Team & Collaboration
Collaborate, work as part of a team, and contribute towards a wider group collective; Able to collaborate with people inside and outside of both The Travel Division and the wider parent company
Communication Scope
Very clear written & verbal communication skills in both Arabic and English
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