Elevance Health

LTSSNetworkRelationsConsultant

Mason, Ohio, United States FULL TIME Remote Friendly
The Brief

“LTSS Network Relations Consultant at Elevance Health. Skills: Provider Relations, Network Relations, Issue Resolution. Develop and maintain positive provider relationships. Communicate administrative and programmatic changes”

What You'll Achieve.

Prompt resolution of provider issues; Provider satisfaction; Network retention

Industry & Context.

Problems you'll solve

Issue Resolution; Problem Solving

Eligibility Requirements

Candidates must reside in Dayton or Cincinnati metro area, Travel to client sites or designated locations

What They're Looking For.

Must Have

Bachelor's degree, 3 years of customer service experience, 2 years experience as a Network Management

Nice to Have

Experience working with LTSS and/or Waiver populations, communication skills (written and verbal), especially with communicating with the various customers and support teams, Healthcare insurance experience, Experience in claims service operations, Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly

What You'll Do.

Develop and maintain positive provider relationships

Communicate administrative and programmatic changes

Facilitate education and resolution of provider issues

Serve as knowledge and resource expert

Research and resolve complex provider issues and appeals

Coordinate non-negotiated contracts

analyze and recommend resolution for contract dispute

Coordinate communication process on administrative and medical policy

Conduct seminars to support understanding of managed care policies

Identify network access and deficiencies

Develop recruitment and contracting strategies

Coordinate and conduct provider training

Provide assistance regarding education and contract questions

Coordinate prompt claims resolution

Identify and report on provider utilization patterns

Track and conduct provider refresher training

Research issues that may impact future provider negotiations

How You'll Work.

Team & Collaboration

Work with claims, pricing and medical management department

Communication Scope

written communication skills; verbal communication skills

Free ATS check

Applying for this LTSS Network Relations Consultant role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Elevance Health?

Real rants from real employees. Read before you apply.

Read Company Rants →