CloudTrucks

logistics

LTLOperationsSpecialist

$45–50k Toronto, Ontario, Canada; Canada FULL TIME Remote Friendly
The Brief

“LTL Operations Specialist at CloudTrucks. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, LTL Freight, logistics, transportation operations. Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries. Track and trace shipments, providing updates to customers and internal stakeholders”

What You'll Achieve.

Performance-based bonus tied to divisional margin and operational KPIs.

Industry & Context.

logistics
Problems you'll solve

Excellent problem solving skills; proactively resolve service failures; Resolve exceptions such as delays, damages, or lost freight in a timely manner

What They're Looking For.

Must Have

3+ years of experience in LTL Freight, logistics, or transportation operations, understanding of LTL carrier networks, pricing structures, and service levels, Proficiency in transportation management systems (TMS) and Google Workspace, Excellent problem solving skills, Excellent communication skills — able to present data and recommendations to senior leadership clearly., High attention to detail and ability to manage multiple priorities in a fast-paced environment., Demonstrated team player mindset with the ability to collaborate effectively across departments

Nice to Have

Experience with other service levels and modes - including white glove and full truckload, Familiarity with freight audit and payment processes., Background in supply chain finance or transportation accounting.

What You'll Do.

Coordinate and manage daily LTL shipments

including scheduling pickups and deliveries

Track and trace shipments

providing updates to customers and internal stakeholders

Monitor shipment performance and proactively resolve service failures before they impact customers.

Resolve exceptions such as delays

or lost freight in a timely manner

Ensure accurate documentation

including bills of lading

and other inspection documents when applicable

Audit carrier invoices for accuracy

identify discrepancies

and file billing disputes to ensure proper cost recovery.

Assist in process improvement initiatives and system optimizations

How You'll Work.

Team & Collaboration

collaborate effectively across departments

Communication Scope

Excellent communication skills — able to present data and recommendations to senior leadership clearly.

Free ATS check

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