CloudTrucks
logistics
LTLOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“LTL Operations Specialist at CloudTrucks. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, LTL Freight, logistics, transportation operations. Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries. Track and trace shipments, providing updates to customers and internal stakeholders”
What You'll Achieve.
Performance-based bonus tied to divisional margin and operational KPIs.
Industry & Context.
Excellent problem solving skills; proactively resolve service failures; Resolve exceptions such as delays, damages, or lost freight in a timely manner
What They're Looking For.
Must Have
3+ years of experience in LTL Freight, logistics, or transportation operations, understanding of LTL carrier networks, pricing structures, and service levels, Proficiency in transportation management systems (TMS) and Google Workspace, Excellent problem solving skills, Excellent communication skills — able to present data and recommendations to senior leadership clearly., High attention to detail and ability to manage multiple priorities in a fast-paced environment., Demonstrated team player mindset with the ability to collaborate effectively across departments
Nice to Have
Experience with other service levels and modes - including white glove and full truckload, Familiarity with freight audit and payment processes., Background in supply chain finance or transportation accounting.
What You'll Do.
Coordinate and manage daily LTL shipments
including scheduling pickups and deliveries
Track and trace shipments
providing updates to customers and internal stakeholders
Monitor shipment performance and proactively resolve service failures before they impact customers.
Resolve exceptions such as delays
or lost freight in a timely manner
Ensure accurate documentation
including bills of lading
and other inspection documents when applicable
Audit carrier invoices for accuracy
identify discrepancies
and file billing disputes to ensure proper cost recovery.
Assist in process improvement initiatives and system optimizations
How You'll Work.
Team & Collaboration
collaborate effectively across departments
Communication Scope
Excellent communication skills — able to present data and recommendations to senior leadership clearly.
Full Job Description
Key Responsibilities - Coordinate and manage daily LTL shipments, including scheduling pickups and deliveries - Track and trace shipments, providing updates to customers and internal stakeholders - Monitor shipment performance and proactively resolve service failures before they impact customers. - Resolve exceptions such as delays, damages, or lost freight in a timely manner - Ensure accurate documentation, including bills of lading, proof of delivery, and other inspection documents when applicable - Audit carrier invoices for accuracy, identify discrepancies, and file billing disputes to ensure proper cost recovery. - Assist in process improvement initiatives and system optimizations What We're Looking For Required - 3+ years of experience in LTL Freight, logistics, or transportation operations - Strong understanding of LTL carrier networks, pricing structures, and service levels - Proficiency in transportation management systems (TMS) and Google Workspace - Excellent problem solving skills - Excellent communication skills — able to present data and recommendations to senior leadership clearly. - High attention to detail and ability to manage multiple priorities in a fast-paced environment. - Demonstrated team player mindset with the ability to collaborate effectively across departments Nice to Have - Experience with other service levels and modes - including white glove and full truckload - Familiarity with freight audit and payment processes. - Background in supply chain finance or transportation accounting. Compensation & Benefits - Fully remote work environment - Competitive base salary commensurate with experience. $45k-50K - Performance-based bonus tied to divisional margin and operational KPIs. - Health, dental, and vision insurance. - PTO and paid holidays. ABOUT CLOUDTRUCKS CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transporte
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