DO & CO

Hospitality

LoungeSupervisor

£2k+ United Kingdom FULL TIME
The Brief

“Lounge Supervisor at DO & CO. Skills: Staff management, Guest service. Manage rostering for all catering staff. Manage time sheets”

Industry & Context.

Hospitality
Problems you'll solve

Identify issues; Develop solutions

What They're Looking For.

Must Have

Minimum 3 years’ experience as a Supervisor in hospitality industry, Ability to lead and motivate staff, Delegate tasks effectively, Manage team dynamics, Focus on providing excellent service to guests, Address guest needs, Resolve guest complaints, Effective verbal communication skills, Effective written communication skills, Ability to quickly identify issues, Develop solutions to enhance operations, Develop solutions to enhance guest experiences, Organizational abilities to manage multiple tasks, Organizational abilities to manage schedules, Organizational abilities to manage priorities efficiently, Keen eye for detail, Manage time efficiently, Understanding of budgeting, Understanding of inventory control, Understanding of financial reporting, Familiarity with menu offerings, Familiarity with beverage pairings, Familiarity with food safety regulations, Ability to handle conflicts diplomatically, Ability to handle conflicts effectively, Ability to work collaboratively with other staff members, Skills in training new staff, Skills in providing ongoing development opportunities, Flexibility to adapt to changing situations, Flexibility to adapt to guest needs, Flexibility to adapt to operational demands

What You'll Do.

Manage rostering for all catering staff

Liaise with Lounge Manager

Liaise with Supervisors

Liaise with laundry regarding Lounge linen

Order cleaning supplies

Manage performance of all staff

Investigate customer complaints

Complete daily audits

Maintain stock control

Ensure food temperature adherence

Attend to passengers as part of attendant team

How You'll Work.

Team & Collaboration

Liaise with management; Work with kitchen staff; Work with laundry staff; Collaborate with staff members

Communication Scope

Verbal communication; Written communication

Free ATS check

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