Towne Park
Hospitality
LotAttendant
“Lot Attendant at Towne Park. Skills: Customer service, Revenue collection, Vehicle parking. Collect and reconcile revenue. Provide exceptional hospitality services”
Industry & Context.
Must be able to stand for extended periods of time, Regularly required to talk or hear, Frequently required to sit or stand, May be required to walk, Handle or feel objects, tools or reach with hands, Climb balance, Stoop, kneel, crouch or crawl, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus, Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, up to 20 pounds of force constantly to move objects, Work outdoors for extended periods, Subject to extreme heat and cold weather, Travel of up to 5% may be required
What They're Looking For.
Must Have
Must be at least 18 years of age, able to pass a criminal background check and drug screen, A valid driver’s license, clean driving record, Knowledge of customer service, Must be able to drive manual transmission, perform parallel parking, Must be able to read and write standard English language, Must be able to read and comprehend simple instructions, short correspondence and memos, Must be able to write simple correspondence, Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s, ability to perform these operations using units of American money and weight measurement, volume and distance, Ability to understand 24 hour and military time systems, Ability to understand rates applicable to time passed
Nice to Have
Customer service experience, Register/Computer experience
What You'll Do.
Collect and reconcile revenue
Provide exceptional hospitality services
Park and retrieve guest vehicles
Uphold parking policy and procedures
friendly and professional demeanor
Acknowledge and greet guests
Maintain accuracy and composure under pressure
Assist guests with directions
Provide information about surrounding area
Protect guest confidentiality
Maintain security of customer financial information
Stack vehicles using Towne Park standards
Secure keys for stacked vehicles
Retrieve stacked vehicle promptly
Drive slow and cautiously
Collect data in accordance with parking operations
Furnish receipt upon request
Categorize tickets for audit purposes
Complete shift report accurately
Operate equipment competently
Obtain information about daily events and rates
Secure guest keys immediately
Maintain claim checks and guest folio archives
Produce guest vehicle inventory for billing purposes
How You'll Work.
Team & Collaboration
Maintain pleasant, friendly and professional demeanor with co-workers
Communication Scope
Effectively present information in one-on-one and small group situations
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