Towne Park
LOTATTENDANT/AKRONGENERALHOSPITAL
“LOT ATTENDANT/AKRON GENERAL HOSPITAL at Towne Park. Skills: Revenue reconciliation, Customer service, Vehicle parking. Maintain pleasant, friendly and professional demeanor. Acknowledge and greet guests”
Industry & Context.
Pass criminal background check, Pass drug screen, Lift up to 100 pounds, Work outdoors extended periods, Work in extreme heat and cold
What They're Looking For.
Must Have
High school diploma or GED, At least 18 years of age, Pass criminal background check, Pass drug screen, Valid driver's license, Clean driving record, Ability to drive manual transmission, Ability to perform parallel parking, Ability to read and write standard English, Ability to read and comprehend simple instructions, Ability to write simple correspondence, Ability to add and subtract three digit numbers, Ability to multiply and divide with 10s and 100s, Ability to understand 24 hour and military time, Ability to understand rates applicable to time passed
Nice to Have
Customer service experience preferred, Register/Computer experience preferred
What You'll Do.
friendly and professional demeanor
Acknowledge and greet guests
Maintain accuracy and composure under pressure
Welcome guests to the location
Use proper phone etiquette
Assist guests with directions
Assist guests with inquiries
Provide information about surrounding area
Provide information about main attractions
Protect guest confidentiality
Maintain security of customer information
Stack vehicles when necessary
Secure keys for stacked vehicles
Retrieve stacked vehicle
Drive slow and cautiously
Collect data in accordance with parking operations
Collect and reconcile revenue
Furnish receipt upon request
Categorize tickets for audit purposes
Complete shift report
Follow bank standard operating procedures
Obtain information about daily events
Obtain information about rates
Maintain claim checks
Maintain guest folio archives
Produce guest vehicle inventory for billing
How You'll Work.
Communication Scope
Present information
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