KONE
LogisticsSpecialist–Ordermanagement
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Specialist – Order management at KONE. Skills: Order management, Spare parts ordering, Logistics coordination. Manage spare parts inquiries. Investigate requirements”
What You'll Achieve.
Ensure smooth delivery of spare parts; Ensure accurate delivery of spare parts; Ensure timely delivery of spare parts; Ensure excellent service delivery; Ensure operational efficiency
Industry & Context.
Problem-solving attitude; Information-seeking attitude
What They're Looking For.
Must Have
2-year experience in logistics, 2-year experience in supply chain, 2-year experience in supplier management, Proficiency in MS Office tools, Education in technical sciences, Education in commercial sciences, Equivalent experience to education
Nice to Have
Knowledge of courier logistics, Knowledge of parcel logistics, Knowledge of freight logistics, Experience with spare parts management, Experience with technical order management, Good spoken additional languages, Good written additional languages
What You'll Do.
Manage spare parts inquiries
Investigate requirements
Provide accurate responses
Confirm delivery times
Confirm transfer prices
Process purchase orders to suppliers
Follow-up on purchase order completion
Verify order information
Validate technical characteristics
Provide documentation to Frontline teams
Provide supporting information to Frontline teams
Manage clarification requests
Deliver timely replies
Deliver high-quality replies
Register spare parts orders
Register accessories orders
Communicate deviations in delivery process
Collaborate with Frontline service operations
Collaborate with internal specialists
How You'll Work.
Team & Collaboration
KONE Business units requestors; Suppliers; Internal stakeholders; Frontline service operations; Internal specialists
Communication Scope
Provide accurate responses; Provide documentation; Provide supporting information; Deliver timely replies; Deliver high-quality replies; Communicate deviations
Full Job Description
**Logistics Specialist – Order management** **Location:** Bratislava, Slovakia - KONE Business Services (KBS) Join KONE Business Services in Bratislava and contribute to ensuring smooth, accurate and timely delivery of spare parts to KONE Business units worldwide. We are looking for a **Logistics Specialist** to join our international KBS team. In this role, you will manage spare parts ordering, enabling correct and punctual deliveries of spare parts and accessories to our KONE Business Units. You will collaborate closely with KONE Business units requestors, suppliers, and internal stakeholders to ensure excellent service delivery and operational efficiency. **What you will do** * Manage spare parts inquiries from Frontline units, investigate requirements and provide accurate responses * Confirm orders, delivery times, and transfer prices to Frontline units * Process purchase orders to suppliers and follow-up on completion * Verify order information and validate technical characteristics when necessary * Provide documentation and supporting information to Frontline teams * Manage clarification requests and deliver timely, high‑quality replies * Register spare parts and accessories orders into the Global Spares Supply order book * Proactively communicate any deviations in the delivery process * Collaborate closely with Frontline service operations and internal specialists **Behavioural Competencies** * Customer‑focused mindset with willingness to understand operational challenges * Excellent communication and collaboration skills * High quality standards and consistency under pressure * Proactive problem-solving anf information‑seeking attitude * Strong attention to procedures, guidelines, and detail * Ability to build trust and maintain effective working relationships **Professional Requirements** * Mininum 2-year experience in logistics, supply chain and supplier management * Knowledge of courier, parcel, or freight logistics is an advantage * Experience with spare
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