Ecolab
logistics
LogisticsSpecialist
“Logistics Specialist at Ecolab. Skills: Logistics, Safety, Operations, Technical skillsets. Receive and manage +50 incoming calls daily related to delivery verification and safety checks.. Serve as a member of the EVD Safety Support Center, supporting chemical deliveries for Ecolab and approved third‑party carriers”
What You'll Achieve.
prevent delivery incidents before they occur; ensuring timely resolution and minimal impact to delivery operations; supporting reporting and continuous improvement initiatives
Industry & Context.
problem-solving skills; analytical; quick learners
fast-paced inbound-calls environment, Varied schedules, including Monday - Friday, weekends, evenings, and overnight shifts, Work hours aligned to business needs and global delivery operations
What They're Looking For.
Must Have
1 year of logistics, operations, supply chain, customer service or related experience _or_ demonstrated ability to quickly learn complex operational roles, computer skills (including enterprise systems) with the ability to work across multiple systems simultaneously
Nice to Have
Bachelor’s degree, 1 year of SAP experience (or aptitude and exposure to ERP or enterprise systems), proficiency with Microsoft Office (Excel, Outlook, Teams) or similar productivity tools, Demonstrated ability to learn new systems quickly and adapt to changing processes, Interest in logistics, safety, transportation, or operations environments, Experience with bulk liquid transportation, chemical logistics, or regulated industries, Knowledge of safety or compliance concepts (e. g. HazMat, DOT, or similar) - not required, training provided
What You'll Do.
Receive and manage +50 incoming calls daily related to delivery verification and safety checks.
Serve as a member of the EVD Safety Support Center
supporting chemical deliveries for Ecolab and approved third‑party carriers
Review shipment details
and system information to approve or stop deliveries based on safety and compliance criteria
Guide callers through troubleshooting steps and navigation of the EVD application
Accurately document all interactions
and outcomes in tracking systems
Create and manage IT incident tickets to document
and escalate EVD system or application issues to the appropriate technical teams
ensuring timely resolution and minimal impact to delivery operations.
Create Delivery Action Requests (DARs) to capture tank setup issues
or Bill of Lading discrepancies
Coordinate with Ecolab field teams and account representatives to resolve delivery or system issues
Respond to Chemtrec alerts related to in‑transit incidents
or chemical assist with coordination when escalation is required
Generate and maintain delivery compliance and safety data
supporting reporting and continuous improvement initiatives
How You'll Work.
Team & Collaboration
Coordinate with Ecolab field teams and account representatives to resolve delivery or system issues; Support from an organization that values diverse perspectives; A collaborative, safety‑first environment
Communication Scope
Clear communication
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