Seven Senders
logistics
LogisticsOperationsExecutionManager(f/m/x)
“Logistics Operations Execution Manager (f/m/x) at Seven Senders. Skills: Logistics Operations, Customer Relationship Management, Process Optimization. Ensure compliance with customer-specific SLAs. Organize resolution of issues in logistical solutions”
What You'll Achieve.
Ensuring compliance with customer-specific SLAs; Proactively organizing the resolution of issues; Optimize logistics and transport processes; Build a long-term and trusting collaboration; Prepare and independently discuss performance reports
Industry & Context.
Resolution of operational incidents
What They're Looking For.
Must Have
Operational experience in parcel operations (CEP), transportation, or warehouse management in an e-commerce environment, Experience in B2B customer communication and customer service, Data-driven work approach and a service orientation, Solid knowledge of MS Office applications, especially Excel, Proficiency in English and German (C1 or above)
What You'll Do.
Ensure compliance with customer-specific SLAs
Organize resolution of issues in logistical solutions
Coordinate with key account management
Communicate with operational customer contacts
Prepare and discuss performance reports
How You'll Work.
Team & Collaboration
Collaboration with internal departments; Coordination with key account management; Collaboration with customers
Communication Scope
English; German
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