Loadsmart
Logistics Technology
LogisticsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Coordinator at Loadsmart. Skills: Freight decision-making, Managed transportation, Supply chain. Communicate shipment status. Communicate issues to customers”
What You'll Achieve.
Ensure loads meet OTP; Ensure loads meet OTD
Industry & Context.
Solutions focused; Resolve issues
What They're Looking For.
Must Have
Attention to detail, Proactiveness, Ability to multitask, Prioritize tasks, Excellent written communication, Excellent verbal communication, Quickly assess issues, Resolve issues quickly, Continuous Improvement mindset
Nice to Have
Scheduling tasks experience, Quote & Book tasks experience
What You'll Do.
Communicate shipment status
Communicate issues to customers
Work cross functionally
Ensure loads meet KPIs
Direct appointment scheduling
Reschedule appointments
Perform scorecard audits
Fix RPM discrepancies
Fix FSC discrepancies
How You'll Work.
Team & Collaboration
Cross functional departments; Peers skilled operators
Communication Scope
Customer communication; Internal communication; Customer facing communication
Full Job Description
## Description ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. We are looking to add a detail-oriented Logistics Coordinator to optimize our freight decision-making through daily execution. We are seeking a tenacious, self-starting, and solutions-focused candidate with a continuous improvement mindset to help our managed transportation customers navigate their unique supply chain challenges. In this role you will be responsible for working with customer stakeholders to ensure information is flowing properly and efficiently so transportation can be planned and executed to properly support their business needs. Where processes need enhancement, you’ll collaborate with peers who are skilled operators to create and implement solutions to streamline processes for our customers. DEPARTMENT: Sales LOCATION: Philippines - Remote ## WHAT YOU GET TO DO Proactively communicate with customers on the status of their shipments and when issues arise. Work cross functionally with other departments to ensure loads are meeting OTP and OTD KPI’s. Handle quote & book tasks as required by the subset of customers assigned. Direct scheduling / rescheduling of appts as needed. Perform scorecard audits - ensure both external and internal metrics are aligned. Process accessorials in a timely manner. Assist with fixing RPM/FSC discrepancies for billing ## REQUIRED QUALIFICATIONS Strong attention to
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