Integrity Express Logistics
logistics
LogisticsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Coordinator at Integrity Express Logistics. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Ensure the account runs smoothly daily by staying highly organized. Assist in maintaining relationships with customers and carriers through consistent communication and award-winning customer service”
What You'll Achieve.
Provide daily support to a Logistics Account Executive; Ensure the account runs smoothly daily; Provide the best customer service experience possible
Industry & Context.
problem solving skills
What They're Looking For.
Must Have
High school graduate or equivalent, Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
Nice to Have
Administrative experience and/or logistics brokerage experience are a huge plus, but not required
What You'll Do.
Ensure the account runs smoothly daily by staying highly organized
Assist in maintaining relationships with customers and carriers through consistent communication and award-winning customer service
Perform various account management tasks such as load building
appointment scheduling
phone management and email correspondence
Dispatch trucks to their pickup location
Conduct daily check calls to ensure timely pickup and delivery of product
Qualify carriers that are the best match for our customers’ shipments
Communicate details about shipments and negotiate rates with prospective carriers
How You'll Work.
Communication Scope
phone and email communication; consistent communication; communicate effectively
Full Job Description
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today. We are seeking a highly organized Logistics Coordinator (aka LC) to provide daily support to a Logistics Account Executive. The Logistics Coordinator will report to the Sales Support Manager. In this position your responsibilities would include phone and email communication, appointment setting, check calls and load building. To be successful as an LC you must thrive in a fast-paced work environment while also providing the best customer service experience possible. As a **Logistics Coordinator** at Integrity you will: * Ensure the account runs smoothly daily by staying highly organized * Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service * Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence * Dispatch trucks to their pickup location * Conduct daily check calls to ensure timely pickup and delivery of product * Qualify carriers that are the best match for our customers’ shipments * Communicate details about shipments and negotiate rates with prospective carriers * Ad hoc duties ** _What We Offer You:_** * Competitive base pay and bonus opportunities * Comprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and more * Tuition reimbursement and student loan repayment assistance * Paid training from industry experts * Supportive and
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