Expeditors
logistics
LogisticsCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Logistics Coordinator at Expeditors. Skills: customer service, logistics, documentation, communication. Receive, book and schedule transportation orders. Ensure timely and accurate movement of freight”
What You'll Achieve.
Meet key performance indicators in support of department, branch, product and company goals
Industry & Context.
think creatively about problems and overcoming them; Escalate problems or decisions to Management
does not sponsor work visas, no relocation assistance
What They're Looking For.
Must Have
High School Diploma, Excellent customer service friendly, courteous, empathetic and helpful, Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results, attention to detail and organizational skills, Proven desire to learn and expand knowledge base, Sense of urgency around all aspects of customer service, Emotional resilience, can withstand stress, Work effectively and productively with others, Proficient computer skills, including Microsoft Office products (Outlook, Excel, Word, PowerPoint), Fluent in English
Nice to Have
Bachelor's degree in Business, Supply Chain/Logistics or related field is preferred, but not required, One year of work experience in a customer service related role
What You'll Do.
book and schedule transportation orders
Ensure timely and accurate movement of freight
and process documentation
Update and/or load shipment information
Timely freight dispatch
Communicate effectively and timely
Review and monitor reports
Accurately execute invoicing
How You'll Work.
Team & Collaboration
Communicate effectively and timely with customers, vendors, and internal Expeditors network; Contribute to maintaining vendor relationships; Work effectively and productively with others
Communication Scope
Effective interpersonal skills; communicate clearly and concisely; Communicate effectively and timely
Full Job Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 15,000 trained professionals * 250+ locations worldwide * Fortune 500 * Globally unified systems The role of a Logistics Coordinator is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. Responsibilities may include any/all of the below: * Prepare, handle, and process documentation- including house and master air waybills, commercial documents and customs/regulatory documents * Update and/or load shipment information in a timely and accurate manner into our operating system * Timely freight dispatch to avoid disruptions in customer's supply chain * Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person * Review and monitor reports to understand individual performance, impact and opportunities for development * Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs * Contribute to maintaining strong vendor relationships- airlines, trucking companies and others * Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements * Meet key performance indicators in support of department, branch, product and company
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