Expeditors
Logistics
LogisticsCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Logistics Coordinator at Expeditors. Skills: Logistics coordination, Customer service, Documentation processing. Receive transportation orders. Book transportation orders”
What You'll Achieve.
Ensure timely movement of freight; Ensure accurate movement of freight; Ensure timely movement of information; Ensure accurate movement of information; Avoid disruptions in supply chain; Support department goals; Support branch goals; Support product goals; Support company goals
Industry & Context.
Overcoming problems
Does not sponsor work visas, No relocation assistance
What They're Looking For.
Must Have
High School Diploma, Excellent customer service, Effective interpersonal skills, Attention to detail, Organizational skills, Proven desire to learn, Sense of urgency, Emotional resilience, Work effectively with others, Proficient computer skills, Microsoft Office products, Fluent in English
Nice to Have
Bachelor's degree in Business, Supply Chain/Logistics degree, One year customer service experience
What You'll Do.
Receive transportation orders
Book transportation orders
Schedule transportation orders
Prepare documentation
Process documentation
Update shipment information
Load shipment information
Communicate with customers
Communicate with vendors
Communicate with network
Maintain vendor relationships
Maintain compliance standards
Meet key performance indicators
Understand department process flow
Seek opportunities for efficiencies
Escalate problems to Management
Escalate decisions to Management
How You'll Work.
Team & Collaboration
Internal Expeditors network
Communication Scope
Communicate clearly; Communicate concisely
Full Job Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 15,000 trained professionals * 250+ locations worldwide * Fortune 500 * Globally unified systems The role of a Logistics Coordinator is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. Responsibilities may include any/all of the below: * Prepare, handle, and process documentation- including house and master air waybills, commercial documents and customs/regulatory documents * Update and/or load shipment information in a timely and accurate manner into our operating system * Timely freight dispatch to avoid disruptions in customer's supply chain * Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person * Review and monitor reports to understand individual performance, impact and opportunities for development * Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs * Contribute to maintaining strong vendor relationships- airlines, trucking companies and others * Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements * Meet key performance indicators in support of department, branch, product and company
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