Controlant
Logistics and Supply Chain
LogisticsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Coordinator at Controlant. Skills: Logistics, Supply Chain Management, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, communication skills, problem-solving skills. managing the supply and return process for IoT devices. monitoring inventory”
What You'll Achieve.
ensuring seamless device logistics and customer satisfaction across Controlant’s global operations; accuracy, timeliness, and efficiency targets in managing the supply and return process of IoT devices; commitment to satisfaction, success, and retention
Industry & Context.
problem-solving skills; Address and resolve shipment and inventory issues; Resolve any arising problems or complaints
What They're Looking For.
Must Have
Minimum 2 years’ experience in Logistics and/or Supply Chain Management, Excellent communication skills, technical aptitude, Ability to multi-task, prioritise, and manage time effectively, problem-solving skills, adaptability, attention to detail, Team player, positive attitude, Customer-focused approach, commitment to satisfaction, success, and retention
Nice to Have
Degree in Logistics, Supply Chain, Business Administration, or related field, Fluency in verbal and written additional languages, Experience with logistics software and inventory management systems
What You'll Do.
managing the supply and return process for IoT devices
coordinating shipments to and from Controlant’s Service Centers and customers worldwide
Monitor stock levels of devices and associated material
Process and track shipments
and efficiency targets in managing the supply and return process of IoT devices
Address and resolve shipment and inventory issues
including communication with customs authorities
Monitor and report on logistics costs
and productivity metrics
Maintain daily contact with customers
Resolve any arising problems or complaints
ensuring accuracy and adherence to timelines
Provide input and feedback on logistics processes and compliance matters to support continuous improvement
Proactively identify opportunities for operational enhancements and communicate suggestions to the Logistics Team Lead
Follow established communication procedures
Support Logistics Team Leads in building and maintaining work procedures
Represent the Controlant Logistics team in front of assigned customers and categories
How You'll Work.
Team & Collaboration
collaborates with internal teams, external partners, and customers; works closely with the Logistics Team Lead and the Director of Device Logistics; Collaborate closely with Logistics Team Leads and the Director of Device Logistics on day-to-day tasks; Support Logistics Team Leads in building and maintaining work procedures; Represent the Controlant Logistics team in front of assigned customers and categories
Communication Scope
Excellent communication skills; Build sustainable relationships of trust through open and interactive communication; Fluency in verbal and written additional languages are an asset
Process & Methodology
Contributing to special projects, such as implementation of new customers or other improvements related to the daily business
Full Job Description
We’re looking for a **Logistics Coordinator** to join our team at Controlant! As a Logistics Coordinator you will be responsible for managing the supply and return process for IoT devices, monitoring inventory, processing orders, and coordinating shipments to and from Controlant’s Service Centers and customers worldwide. This role is critical to ensuring seamless device logistics and customer satisfaction across Controlant’s global operations. The Logistics Coordinator collaborates with internal teams, external partners, and customers, and works closely with the Logistics Team Lead and the Director of Device Logistics to support the team’s objectives. **Responsibilities include, but are not limited to:** * Monitor stock levels of devices and associated material. * Process and track shipments, ensuring accuracy, timeliness, and efficiency targets in managing the supply and return process of IoT devices. * Address and resolve shipment and inventory issues, including communication with customs authorities. * Monitor and report on logistics costs, timelines, and productivity metrics. * Contributing to special projects, such as implementation of new customers or other improvements related to the daily business. * Maintain daily contact with customers, service centres, and carriers. * Build sustainable relationships of trust through open and interactive communication. * Resolve any arising problems or complaints, ensuring accuracy and adherence to timelines. * Provide input and feedback on logistics processes and compliance matters to support continuous improvement. * Proactively identify opportunities for operational enhancements and communicate suggestions to the Logistics Team Lead. * Follow established communication procedures, guidelines, and policies. * Support Logistics Team Leads in building and maintaining work procedures. * Represent the Controlant Logistics team in front of assigned customers and categories. * Collaborate closely with Logistics Team Leads and t
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