Republic Services
LogisticsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Analyst at Republic Services. Skills: Route optimization, Logistics analysis, Customer service. Coordinate drivers, trucks, and containers. Ensure compliance with safety policies”
What You'll Achieve.
Maximize productivity; Ensure prompt service; Ensure courteous service; Ensure efficient service; Maximize profitability; Reduce missed pickups; Improve communication channel
Industry & Context.
Problem-solving; Analytical skills
What They're Looking For.
Must Have
Analytical and problem-solving skills, Written and verbal communication skills, Ability to work in a fast-paced environment, Skillful with Microsoft Office Suite or similar software, Ability to understand and execute time-sensitive tasks, Experience in a customer-facing position
Nice to Have
Two years of prior experience working in a Dispatcher or similar leadership role
What You'll Do.
Ensure compliance with safety policies
Analyze daily route information
Implement changes to daily routing
Analyze and respond to same day changes
Ensure all routes are closed on time
Verify data for accuracy
Evaluate and resolve problems in transit
Manage security of Company assets
Provide direction to drivers
Analyze logistics data
Make decisions to increase routing accuracy
Communicate with drivers
Evaluate route progress
Provide drivers with necessary information
Evaluate and escalate driver performance issues
Understand route sequencing
Respond to missed pickups
Schedule customers accordingly
Educate drivers regarding missed pickups
Develop strategies to avoid missed pickups
Create routes with maximized capacity
Review loads per driver per day goals
Monitor daily routing activities
Resolve issues to ensure on-time pickup and delivery
Evaluate and assess need for swing routes
Verify all swing opportunities identified
Analyze trends in swing percentage
Identify improvement opportunities
Monitor and adjust plans throughout the day
Understand daily disposal plans
Identify optimal disposal sites
Hold drivers accountable to disposal sites
Meet to discuss disposal plans
Make updates to disposal plans
Determine if service requests can be pulled forward
Provide best customer experience
Interact with customers
Update Call Center communication daily
Reduce missed pickups
Improve communication channel between division and customers
Evaluate route issues that may cause delays
Utilize tools to communicate to impacted customers
Process service exceptions
Process general messages
Process extra services information
Ensure highest level of customer satisfaction
Adhere to universal service commitments
Perform other job-related duties as assigned
How You'll Work.
Communication Scope
Written communication; Verbal communication
Full Job Description
**POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** * Ensure compliance with all required safety policies and procedures. * Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform. * Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas. * Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable. * Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit. * Proactively manage driver safety and security of Company assets and provide direction to drivers. * Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy. * Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information. * Evaluate and escalate driver performance issues or concerns for resolution. * Understand route sequencing to drive efficiency. * Respond to missed pickups and service commitments by scheduling customers accordingly. * Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures. * Create routes with maximized capacity and review loads per driver per day goals to maximize profitability.
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