Republic Services

LogisticsAnalyst

$0–0k Covington, Kentucky, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Logistics Analyst at Republic Services. Skills: Route optimization, Logistics analysis, Customer service. Coordinate drivers, trucks, and containers. Ensure compliance with safety policies”

What You'll Achieve.

Maximize productivity; Ensure prompt service; Ensure courteous service; Ensure efficient service; Maximize profitability; Reduce missed pickups; Improve communication channel

Industry & Context.

Problems you'll solve

Problem-solving; Analytical skills

What They're Looking For.

Must Have

Analytical and problem-solving skills, Written and verbal communication skills, Ability to work in a fast-paced environment, Skillful with Microsoft Office Suite or similar software, Ability to understand and execute time-sensitive tasks, Experience in a customer-facing position

Nice to Have

Two years of prior experience working in a Dispatcher or similar leadership role

What You'll Do.

Ensure compliance with safety policies

Analyze daily route information

Implement changes to daily routing

Analyze and respond to same day changes

Ensure all routes are closed on time

Verify data for accuracy

Evaluate and resolve problems in transit

Manage security of Company assets

Provide direction to drivers

Analyze logistics data

Make decisions to increase routing accuracy

Communicate with drivers

Evaluate route progress

Provide drivers with necessary information

Evaluate and escalate driver performance issues

Understand route sequencing

Respond to missed pickups

Schedule customers accordingly

Educate drivers regarding missed pickups

Develop strategies to avoid missed pickups

Create routes with maximized capacity

Review loads per driver per day goals

Monitor daily routing activities

Resolve issues to ensure on-time pickup and delivery

Evaluate and assess need for swing routes

Verify all swing opportunities identified

Analyze trends in swing percentage

Identify improvement opportunities

Monitor and adjust plans throughout the day

Understand daily disposal plans

Identify optimal disposal sites

Hold drivers accountable to disposal sites

Meet to discuss disposal plans

Make updates to disposal plans

Determine if service requests can be pulled forward

Provide best customer experience

Interact with customers

Update Call Center communication daily

Reduce missed pickups

Improve communication channel between division and customers

Evaluate route issues that may cause delays

Utilize tools to communicate to impacted customers

Process service exceptions

Process general messages

Process extra services information

Ensure highest level of customer satisfaction

Adhere to universal service commitments

Perform other job-related duties as assigned

How You'll Work.

Communication Scope

Written communication; Verbal communication

Full Job Description

**POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** * Ensure compliance with all required safety policies and procedures. * Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform. * Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas. * Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable. * Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit. * Proactively manage driver safety and security of Company assets and provide direction to drivers. * Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy. * Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information. * Evaluate and escalate driver performance issues or concerns for resolution. * Understand route sequencing to drive efficiency. * Respond to missed pickups and service commitments by scheduling customers accordingly. * Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures. * Create routes with maximized capacity and review loads per driver per day goals to maximize profitability.

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