Republic Services
LogisticsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Logistics Analyst at Republic Services. Skills: Logistics analysis, Route optimization, Customer service. Coordinate drivers, trucks, and containers. Ensure compliance with safety policies”
What You'll Achieve.
Maximize productivity; Ensure prompt service; Ensure courteous service; Ensure efficient service; Improve route standardization; Improve route efficiency; Improve route accuracy; Improve on-route efficiencies; Improve route design; Increase overall routing accuracy; Maximize capacity; Maximize profitability; Ensure pickup is on time; Ensure delivery is on time; Reduce missed pickups; Improve communication channel; Meet customer needs; Ensure customer satisfaction
Industry & Context.
Problem-solving; Analytical skills; Troubleshooting
What They're Looking For.
Must Have
Analytical and problem-solving skills, Written and verbal communication skills, Ability to work in a fast-paced environment, Ability to understand and execute time-sensitive tasks, Experience in a customer-facing position
Nice to Have
Two years of prior experience working in a Dispatcher or similar leadership role
What You'll Do.
Ensure compliance with safety policies
Analyze daily route information
Implement changes to daily routing
Respond to same day changes
Plan for next day service needs
Ensure all routes are closed on time
Verify data for accuracy
Make close route process durable
Evaluate and resolve problems in transit
Manage security of Company assets
Provide direction to drivers
Collect logistics data
Interpret logistics data
Analyze logistics data
Make decisions to increase routing accuracy
Communicate with drivers
Evaluate route progress
Ensure drivers have necessary information
Evaluate driver performance issues
Escalate driver performance issues
Understand route sequencing
Respond to missed pickups
Schedule customers accordingly
Educate drivers regarding missed pickups
Develop strategies to avoid missed pickups
Create routes with maximized capacity
Review loads per driver
Maximize profitability
Monitor daily routing activities
Resolve issues to ensure on-time pickup
Resolve issues to ensure on-time delivery
Evaluate need for swing routes
Identify swing opportunities
Analyze trends in swing percentage
Identify improvement opportunities
Expect the unexpected
Understand daily disposal plans
Identify optimal disposal sites
Hold drivers accountable to disposal sites
Meet to discuss disposal plans
Make updates to disposal plans
Determine if service requests can be pulled forward
Provide best customer experience
Interact with customers
Set up routes for driver safety
Set up routes for driver success
Set up routes for driver efficiency
Analyze and prioritize customer promises
Ensure customers are serviced
Ensure promises are kept
Update Call Center communication daily
Reduce missed pickups
Improve communication channel
Evaluate route issues causing delays
Communicate delays to impacted customers
Process service exceptions
Process general messages
Process extra services information
Ensure highest level of customer satisfaction
Execute universal service commitments
Perform other job-related duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional teams; Operations Manager
Communication Scope
Written communication; Verbal communication; Customer interaction
Full Job Description
**POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** * Ensure compliance with all required safety policies and procedures. * Analyze daily route information and implement changes to daily routing to ensure efficient, proactive, and immediate improvements to route standardization, efficiency and accuracy using the internal routing platform. * Use routing system visibility and flexibility to analyze and respond to same day changes or next day planning for the service needs of our customers to ensure on-route efficiencies and improve route design by identifying patterns and improvement areas. * Ensure all routes are closed on time by verifying the data for accuracy and making the close route process durable. * Quickly and proactively evaluate and resolve problems that may arise while trucks and drivers are in transit. * Proactively manage driver safety and security of Company assets and provide direction to drivers. * Collect, interpret, and analyze various types of logistics data including inventory, asset reliability, and other route data to make decisions that increase overall routing accuracy. * Be in constant communication with drivers to evaluate route progress and make sure they have all necessary information. * Evaluate and escalate driver performance issues or concerns for resolution. * Understand route sequencing to drive efficiency. * Respond to missed pickups and service commitments by scheduling customers accordingly. * Evaluate and educate drivers regarding missed pickups and develop strategies to avoid any future missed pickup failures. * Create routes with maximized capacity and review loads per driver per day goals to maximize profitability.
Applying for this Logistics Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Republic Services?
Real rants from real employees. Read before you apply.