Charger Logistics Inc
Logistics
LogisticsAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Logistics Account Manager at Charger Logistics Inc. Skills: Account management, Sales, Logistics. Build relationships with customers. Manage customer expectations”
Industry & Context.
Resolve problems
What They're Looking For.
Must Have
1-2 years account management experience, Recent college or university degree
Nice to Have
3+ years sales and account management experience, Account management experience in transportation and logistics field
What You'll Do.
Build relationships with customers
Manage customer expectations
Provide exceptional customer service
Work with Implementation team
Ensure accuracy in pricing
Participate in rate matrix reviews
Ensure profitability and competitiveness
Participate in rate calculations
Prepare customer presentations
Ensure customer commitments are met
Identify new business relationship
Manage new business relationship
Build new business relationship
Provide assistance to Customer Service Manager
Deliver optimal transportation service solutions
Maintain database of clients
Monitor market conditions
Monitor product innovations
Monitor competitors' products
Monitor competitors' prices
Monitor competitors' sales
Perform administrative duties
Prepare sales budgets
File expense account reports
Provide ongoing support
Coordinate prospect meetings
Coordinate sales meetings
Coordinate customer meetings
How You'll Work.
Team & Collaboration
Work with Implementation team; Collaborate with Customer Service Manager; Coordinate meetings with VP of Sales/CS
Communication Scope
Customer presentations; Sales reports
Full Job Description
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. **Responsibilities:** * Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met. * Manage customer expectations and provide exceptional customer service * Work with Implementation team on successful opportunities to ensure accuracy in our pricing program * Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts * Participate in rate calculations, report preparation and customer presentations for all large-spend bids * Ensure customer commitments are met, working with internal teams and executing operational tasks as needed. * Identify, manage and build new business relationship in the target market. * Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions. * Maintain a database of clients, prospects, partners and vendors. * Monitor market conditions, product innovations, and competitors' products, prices, and sales. * Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. * Consult with clients to resolve problems and to provide ongoing support. * Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS. **Requirements** * 1-2 years of account management experience in transportation and logistics field would be an asset. * Recent college or university degree in Sales & Market
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