LobbyAmbassador

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # Lobby Ambassador – JLL ## What this job involves: JLL is seeking a Lobby Ambassador to join our Experience Services team in Research Triangle Park. As the first point of contact for clients and guests, you will create exceptional workplace experiences that leave lasting impressions. This role is central to delivering JLL's commitment to superior service—welcoming visitors with warmth and professionalism, anticipating needs, and ensuring seamless experiences from pre-arrival through departure. You'll combine your passion for hospitality with outstanding people skills to foster a welcoming, service-focused environment. This is your opportunity to be a valued partner in creating memorable experiences for our clients and their guests. ## What your day-to-day will look like: * Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations * Engage visitors, employees, and callers in a manner that makes them feel warmly welcomed and assist them in a helpful and timely manner * Maintain visible engagement throughout the workplace; conduct strategic site walks during periods of reduced front desk coverage to assist customers and guests * Effectively pair services to guests' needs and serve as a resident expert on local cuisine, hotels, attractions, and upcoming events * Build connections and networks throughout the hospitality industry * Connect with clients, c