NASA Federal Credit Union
Banking
LoanServicingControlsAnalyst(Non-IT)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Loan Servicing Controls Analyst (Non-IT) at NASA Federal Credit Union. Skills: Loan servicing, Business rules, Compliance, Credit reporting. Comply with federal laws. Comply with state laws”
Industry & Context.
Develop implementation strategies
What They're Looking For.
Must Have
2 years experience loan servicing, 2 years business rules implementation, Experience interpreting servicing rules, Experience supporting audits
Nice to Have
Bachelor's Degree preferred, Configuration maintenance business rules preferred, Working knowledge servicing platforms preferred, Working knowledge rule configuration tools preferred, Familiarity agency servicing standards preferred, Familiarity non-agency servicing standards preferred, Understanding Metro 2 credit reporting preferred
What You'll Do.
Comply with federal laws
Comply with state laws
Comply with local laws
Comply with Credit Union policies
Identify rule changes
Assess servicing rule changes
Gather input for implementation
Evaluate Metro 2 file requirements
Analyze Bridgeforce DQS output
Configure business rules
Implement business rules
Lead rules-based updates
Lead rules-based projects
Support testing rules
Support quality assurance rules
Monitor rule performance
Analyze servicing requirements
Interpret servicing requirements
Review servicing agreements
Support loan participations
Serve as subject matter expert
Maintain operational knowledge
Communicate with third parties
Recommend policy updates
Assist drafting documentation
Assist revising documentation
How You'll Work.
Team & Collaboration
Collaborate with Servicing Managers; Collaborate with Technology Department; Collaborate with AVP
Communication Scope
Oral presentations; Written reports; Documentation; Convey complex information
Full Job Description
## Description NASA Federal Credit Union is in search of a Servicing Compliance Manager to assist the Assistant Vice President of Loan Servicing in ensuring servicing rules across Consumer and Mortgage Loan Servicing are accurately identified, interpreted, implemented, and maintained in alignment with investor, partner and credit reporting process requirements. The Servicing Compliance Manager will proactively monitor industry servicing standards, rule updates, and partner/investor communications to recommend timely adjustments to internal rules and processes. This position will serve as a liaison between Consumer and Mortgage Loan Servicing and external partners to translate servicing expectations into internal rule logic. It will ensure servicing logic is rules-based, accurate and aligned with investor expectations and partner/contractual obligations. The Servicing Compliance Manager will support Loan Servicing Management in preparing for audits and reviews related to investor, partner and credit reporting processes, as well as maintaining detailed documentation of rule logic, decision flows, implementation history and change management activities to support governance audit readiness. This position will collaborate with the AVP of Loan Servicing on rule updates driven by investor, partner, and process changes, ensuring smooth implementation and communication across management teams. It will also work closely with the Consumer and Mortgage Loan Servicing Managers and Technology Department to assist in aligning daily operations and processes with servicing rules and contractual requirements. This position will require you to reside in Maryland, Washington DC or Virginia. ## Essential Duties and Responsibilities include the following (other duties may be assigned.) Complies with applicable federal, state and local laws, regulations and adheres to Credit Union policies and procedures, including those related to the Bank Secrecy Act. Monitors updates from CDIA
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