Figure Lending
FinTech
LoanAdministrator
Neural analysis suggests this role is
optimal for Mid candidates.
“Loan Administrator at Figure Lending. Skills: Mortgage post close, HELOC post close, Investor inquiries, Document recording. Own mortgage post close process. Own HELOC post close process”
Industry & Context.
Resolve issues; Address exceptions; Resolve liens; Resolve recording exceptions; Handle curative efforts; Correct documents
What They're Looking For.
Must Have
1+ year administrative experience, 1+ year customer-facing experience, Ability to work in fast-paced environment, Meet tight deadlines, Professional and concise communication, Resolve issues within deadlines, Exceptional customer service skills, Organize and manage loan pipeline, Analytical skills, Navigate G-Suite, Navigate Google Drive, Collaborate through Slack
Nice to Have
Residential mortgage lending experience, Post-Closing experience, In-depth HELOC knowledge, FNMA knowledge, FHLMC knowledge, Private investor products knowledge, Thorough understanding of regulations, Knowledge of State recording requirements, Knowledge of County recording requirements
What You'll Do.
Own mortgage post close process
Own HELOC post close process
Work cross functionally internally
Work cross functionally externally
Represent Figure in document requests
Manage investor inquiries
Manage deed of trust inquiries
Manage note inquiries
Manage assignments of mortgage inquiries
Manage trailing document shipping
Process Assignments of Mortgage
Record Assignments of Mortgage
Oversee DART loan onboarding
Oversee DART loan offboarding
Process document revisions
Handle tax affidavits
Handle paperwork with vendors
Address security instrument exceptions
Address lien release issues
Conduct county research
Resolve recording exceptions
Disposition closing defects
Manage outreach for unsecured liens
Process closing appointment documents
Handle curative efforts
Monitor recording stage audit
Ensure accountability for security instruments
Resolve outstanding liens
Conduct prepurchase review
Review loan applications
Review Credit Reports
Review deeds of trust
Oversee FNMA loan delivery
Oversee MERS registration
Perform additional duties
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal customers; External customers; Vendors
Communication Scope
Professional communication; Concise communication
Full Job Description
About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U. S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the mortgage and HELOC post close process from beginning to end and work cross functionally internally and externally representing Figure in any document requests. The Loan Administrator will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage. This is a hybrid role based in our Reno office, requiring 3 days in office. Join this innovative team and make a big impact! What You’ll Do Partner with customer operations and processing to ensure a smooth post close mortgage process Provide exceptional customer service to both internal an
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