LNTechnicalAnalyst

**Greif** is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, **Greif** packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's **Customized Polymer** , **Sustainable Fiber** , **Durable Metal** , and **Integrated Solutions** at **www.greif.com** and follow **Greif** on Instagram and LinkedIn. **OUR VISION:** Being the customer service company in the world. **OUR PURPOSE:** Creating packaging solutions for life’s essentials. **Job Requisition #:** 033414 LN Technical Analyst (Open) **Job Description:** We are looking for a seasoned IT Application Technical Analyst & Admin to support and continuously improve Greif’s global enterprise application landscape, with a primary focus on Infor ERP LN and its ecosystem. This role sits within the Global Applications Technical Support team, where the main responsibility is operational excellence (run & optimize) of business-critical systems. In addition to day-to-day support, you will contribute to ongoing improvements, automation, and selected project initiatives. We are looking for proactive individuals who take ownership, show initiative, and drive results beyond assigned tasks. **Key Responsibilities:** Operational Ownership * Take end-to-end ownership of assigned application areas within ERP LN and related platforms * Monitor, troubleshoot, and resolve complex technical and performance issues * Drive root-cause analysis and ensure sustainable fixes implemented * Ensure system stability, performance, and compliance with SLA and DR requirements * Maintain and improve monitoring, alerting, and operational procedures Continuous Improvement & Automation * Identify opportunities to improv