FedEx Express
Logistics
LM236:SrInvoicingAgent
Neural analysis suggests this role is
optimal for Senior candidates.
“LM236: Sr Invoicing Agent at FedEx Express. Skills: Invoicing, Billing, Accounts Receivable. Research customer inquiries on service failures. Resolve customer inquiries on service failures”
What You'll Achieve.
Ensure 100% daily billing
Industry & Context.
What They're Looking For.
Must Have
3 years experience in Billing or Accounts Receivable, 18 months experience as a Billing Clerk, Fluent in English
Nice to Have
Word-processing and Spreadsheets experience a plus
What You'll Do.
Research customer inquiries on service failures
Resolve customer inquiries on service failures
Answer customer inquiries on service failures
Apply customer relations policies
Monitor airway bills manifestation
Submit duty and tax paperwork for invoicing
Issue credits to customer accounts
Issue debits to customer accounts
Maintain management updated on problems
Maintain related departments updated on problems
Verify accuracy of customer invoices
Mail customer invoices
Keep accurate records of invoice registers
Keep organized records of invoice registers
Keep updated records of invoice registers
Keep accurate records of duties and taxes
Keep organized records of duties and taxes
Keep updated records of duties and taxes
Keep accurate records of airway bills
Keep organized records of airway bills
Keep updated records of airway bills
Keep accurate records of customer files
Keep organized records of customer files
Keep updated records of customer files
Keep accurate records of all related paperwork
Keep organized records of all related paperwork
Keep updated records of all related paperwork
Prepare cash receipts
Prepare bank deposits
Ensure 100% daily billing
Generate reporter for daily reimbursement
Generate RODr reports
Generate reports for billing collection
Apply collections system ORACLEAR
Apply GCCS application
How You'll Work.
Communication Scope
Customer service; Oral communication; Written communication
Full Job Description
**Welcome** Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for. View current job opportunities, or search on specific criteria to find jobs that match your interests RC777611 LM236: Sr Invoicing Agent (Open) LM236: Sr Invoicing Agent Full time Carretera Estatal 200Querétaro Tequisquiapan #200Aeropuerto Intercontinental Querétaro76295 Querétaro, QUEMexico Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior levels of these positions may: • Handle escalated or more complex issues, • Coordinate team activities or those of agency contract staff, • Support superv
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