FedEx Express
Logistics
LM051:RetailServiceAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“LM051: Retail Service Agent at FedEx Express. Skills: Ventas, Atención a clientes, Servicios. Asesorar y ofertar la gama de productos y. Desarrollar clientes frecuentes y de Crédito”
Industry & Context.
Habilidad para resolver problemas
Capacidad para levantar 34 kg, Maniobrar paquetes que pese hasta 68 kg usando el equipo apropiado
What They're Looking For.
Must Have
Preparatoria terminada o equivalente, Dominio de Inglés, Dos (2) años de experiencia en ventas y/o atención a clientes cara a cara, Sólido conocimiento en el manejo de valores en especie y efectivo, Experiencia previa en FedEx SCS Warehouse con buen conocimiento de la operacion y de requerimientos de clientes clave
What You'll Do.
Asesorar y ofertar la gama de productos y
Desarrollar clientes frecuentes y de Crédito
Realizar tareas de atención al cliente
Interactuar directa o indirectamente con el cliente
Apoyar a los clientes con el rastreo de
Responder preguntas sobre productos FEC y servicios
Verificar los paquetes asegurando el etiquetado adecuado
Verificar la legalidad del contenido incluido el peso
Verificar envoltorio adecuado
Verificar el valor asegurado
Verificar requerimientos especiales para el manejo de materiales
Verificar el cumplimineto de la documentacion aduanal requerida
Colaborar con el cumplimiento del presupuesto
Colaborar con ingresos/egresos
Optimizar la rentabilidad de las sucursales
Optimizar los recursos
Abrir y cerrar la sucursal
Mantener el área de trabajo limpia
Revisar el mobiliario y materiales de trabajo
Respetar los tiempos de atención al cliente
Reconocer nuevos clientes o oportunidades de negocio adicionales
Ofrecer los servicios y soluciones mas adecuados
Apertura nuevas cuentas
Obtener envíos adicionales
Presentar oportunidades de venta
Asegurar una excelente experiencia al cliente
Desarrollar y brindar soluciones adecuadas a los diferentes
Dar seguimiento a procesos comerciales y administrativos
Comunicarse con las áreas involucradas
Salvaguardar los valores de la empresa
faltantes y malos manejos en el
Solicitar los suministros necesarios para realizar la documentación
How You'll Work.
Communication Scope
Voz clara y articulada
Full Job Description
**Welcome** Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for. View current job opportunities, or search on specific criteria to find jobs that match your interests RC776026 LM051: Retail Service Agent (Open) LM051: Retail Service Agent Full time Calzada Misterios Num. 382Industrial07800 Mexico City, CMXMexico Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Descripción de Puesto General: Asesorar y ofertar la gama de productos y servicios a los clientes para lograr los objetivos de ventas de la Organización, así como el desarrollo de los clientes frecuentes y de Créd
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