Kabam
Free-to-play gaming
LiveOperationsSpecialist(Contract)
Neural analysis suggests this role is
optimal for Mid candidates.
“Live Operations Specialist (Contract) at Kabam. Skills: Live operations, Event planning, Data analysis. Support execution, analysis, optimization of live features. Engage and retain players”
What You'll Achieve.
Achieve monthly goals; Achieve target metrics; Drive user spend; Improve in-game content; Improve pricing; Focus on conversion; Focus on revenue-related KPIs
Industry & Context.
Troubleshoot live issues
What They're Looking For.
Must Have
3+ years of experience in game design, live operations or related field, Basic understanding of familiar with key tools (gacha, gamestore, events, etc.), Capable of executing upon those events from scratch, Familiar with the Live Ops workflow at Kabam, Familiar with integrations with others disciplines, Familiar with top grossing F2P games, Familiar with F2P LO design & system trends, Introductory knowledge of data use within our game, Able to request and implement localization (LOC)
What You'll Do.
optimization of live features
Engage and retain players
Configure live events
Implement monetization plans
Implement operational plans
Build and execute offers
Track revenue performance
Develop data-driven insights
Recommend optimization plans
Support design of new monetization systems
Support design of offers and promotions
How You'll Work.
Team & Collaboration
Collaborate across disciplines; Coordinate with Product, Economics, Marketing, Community, Player Retention (Px); Collaborate with engineering and technical teams
Communication Scope
Timely communication
Full Job Description
## Description At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in... The Live Operations Specialist is responsible for supporting the execution, analysis, and optimization of live features, events, and commercial promotions that engage and retain players. Bridging the gap between execution and strategy, the specialist takes a proactive role in monitoring game health, configuring live events, and collaborating across disciplines to implement mid-level monetization and operational plans. This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio. ## In this role, you can expect to Offer and Event Planning: Build and execute offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team. Monitor live product health and track revenue performance, surfacing insights to senior specialists and managers. Work as a key part of the live ops/econ team to come up with pricing strategies for offers and services that optimally drive user spend. Make suggestions and plans to improve in-game content and pricing, supported by market research and quantitative/qualitative data. Data & Insights: Analyze player behaviour and event performance using internal metrics and business intelligence tools (e.g Tableau). Develop intermediate data-driven insights to recommend optimization plans for in-game events and offer conversion. Cross-Discipline Collaboration: Coordinate with Product, Economics, Marketing, Community, and Player Retention (Px) to ensure timely communication and accurate execution of live operations calendars. Collaborate with engineering and technical teams to refine system conf
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