Playtech
Gaming
LiveDealer
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Live Dealer at Playtech. Skills: Game presentation, Customer service. Host and present games. Create professional and exciting atmosphere”
Industry & Context.
Deal with potential guest conflicts
3PM-11PM Shift, Prolonged sitting, Prolonged standing, Maintain physical stamina, Repeated use of hands and arms, Full mobility of upper extremities, See and read screen chat, Engage and communicate with customers, Lift weights up to 15 lbs, Walk within gaming studio floor, Present continuously on camera
What They're Looking For.
Must Have
High School Diploma / GED, 21 years of age or older, 1 year of Customer Service Experience, Basic computer skills, Ability to maintain professional demeanour, Ability to deal with potential guest conflicts, Ability to deal, sort, shuffle, and count cards, Ability to work a variety of shifts, Maintain punctuality and attention to detail, Obtain New Jersey Gaming License, Obtain West Virginia Casino Employee Registration
What You'll Do.
Host and present games
Create professional and exciting atmosphere
Provide excellent guest service
Present games in live streaming environment
Adhere to Gaming Commission Regulations
Learn and execute game rules
Conduct live games on schedule
Follow and supervise game procedures
Adhere to gaming studios' rules
Adhere to company's dress code
Communicate and provide answers to players
Report risks or committed mistakes
Attend educational events and briefings
Participate in company promotions
Maintain professional communication with players
Maintain professional communication with management
Maintain professional communication with colleagues
Perform additional duties as instructed
How You'll Work.
Team & Collaboration
Colleagues; Management; Pit-bosses; Trainers
Communication Scope
Professional communication; Answer player questions
Full Job Description
PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in New Jersey! Visit our website to learn more about our company [www.playtech.com](http://www.playtech.com/) As a Live Dealer, you will be responsible for hosting and presenting games for in a live streaming environment while creating a professional and exciting atmosphere for customers by providing an excellent guest service. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services New Jersey regulations, and live unit policies and procedures. * Learn and fully understand and execute the rules of video stream games. * Conduct live games on a given table schedule in accordance with applied rules and procedures with computer prompt instructions, monitoring, and following the given table schedule, following the instructions of the Pit-bosses and Trainers. * Follow and supervise the updates and amendments in the game leading procedures. * Adhere to the gaming studios' rules and any other rules that management may introduce at any time. * Adhere to the company’s dress code and appearance standards. * Professionally communicate and provide answers to players promptly for any game general questions according to chat policy. * Immediately report to th
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