apiphani
Technology
LinuxManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Linux Manager at apiphani. Skills: Linux Service Delivery, Team Leadership, Client Engagement, Automation Strategy. Lead, develop, and scale a team. Set clear performance expectations”
What You'll Achieve.
Improve service quality at scale; Drive measurable improvements in efficiency; Drive measurable improvements in quality
Industry & Context.
Root cause analysis; Problem management; Performance optimization
Occasional evening work, Monthly weekend work, Occasional travel, Security clearance requirements
What They're Looking For.
Must Have
10+ years Linux engineer or manager experience, 3-5 years management experience, Demonstrated leadership of delivery teams, Experience serving regulated industries, Must be a U. S. person
Nice to Have
Experience with clearance at program outset, Meet all access requirements for client engagements
What You'll Do.
Set clear performance expectations
Foster technical excellence
Foster continuous improvement
Provide strategic leadership
Provide day-to-day leadership
Manage systems performance
Manage capacity planning
Deliver proactive recommendations
Set technical direction
Set service standards
Step in on engagements
Manage problem resolution
Manage data protection
Lead major incident reviews
Lead root cause analyses
Drive systemic corrective actions
Drive preventive actions
Champion operational efficiency
Identify tooling opportunities
Identify scripting opportunities
Identify process innovation opportunities
Improve service quality
Build engineering talent
Provide structured coaching
Manage career development
Contribute to hiring decisions
Build trusted relationships
Act as technical authority
Act as proactive partner
Serve as escalation point
Provide decisive technical leadership
Provide clear communication
Partner with Client Success
Identify emerging client needs
Surface growth opportunities
Contribute to account strategy
Contribute to account expansion
Collaborate on capacity planning
Collaborate on scheduling
Collaborate on resource allocation
Lead client technical reviews
Lead executive briefings
Provide strategic recommendations
Provide improvement roadmaps
Drive creation of documentation
Drive governance of documentation
Ensure consistent standards
Review operating practices
Drive measurable improvements
Own delivery against projects
Provide status reporting
Lead root cause analysis for incidents
Translate findings into remediation
How You'll Work.
Team & Collaboration
Client Success Management; Delivery Lead; Application teams; Peer managers; Senior leadership
Communication Scope
Client briefings; Executive briefings; Status reporting
Process & Methodology
Roadmap planning, Status reporting
Full Job Description
Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company, which means there’s lots of room for growth and learning opportunities abound! Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table. Linux Manager Position Summary: The Linux Manager is a senior technical leader responsible for the strategic direction and operational excellence of Linux service delivery across client ERP and mission-critical landscapes. This role drives architectural decisions, shapes service delivery standards, and leads a high-performing engineering team in a fast-paced managed services environment. In addition to technical oversight, the Linux Manager serves as a key stakeholder in client relationships, contributes to account growth strategies, and partners with senior leadership to align engineering capabilities with business objectives. The role reports to the Director of Application Support. Key Responsibilities: Lead, develop, and scale a team of 8+ Linux Engineers, setting clear performance expectations and fostering a culture of technical excellence and continuous improvement Provide strategic and day-to-day leadership across client environments, including systems performance management, capacity planning, and the delivery of proactive, value-added recommendations to clients Act as a senior 'player-coach,' setting technical direction and standards while stepping in on complex, high-priority en
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