Bermex, Inc.
LineLocatorSupervisor
“Line Locator Supervisor at Bermex, Inc.. Skills: Supervision and Leadership, Installation and Maintenance, Safety and Compliance. Supervise and provide guidance to technicians. Conduct performance evaluations and training”
Industry & Context.
Excellent troubleshooting and problem-solving skills; Excellent attention to detail for problem solving
Must have a valid driver’s license, Ability to multi-task and work independently as well as in a team, Exceptional flexibility in daily routines and route scheduling, Must be flexible in times of need, including extended nights and weekends, Ability to lift and carry heavy equipment and materials, Willingness to work in various weather conditions and environments, Primarily office work for administrative tasks and meetings, Occasional outdoor work with exposure to various weather conditions, Drug/alcohol testing is required per non-regulatory requirements for employees working with water, gas, and electric meters, Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters, Company vehicle (for all driver-based positions), Gas card for company vehicle (if applicable), Company provided cell phone or mobile allowance (if applicable), Boot allowance from approved vendors, Daily per diem for travel-based positions
What They're Looking For.
Must Have
High school diploma or equivalent, Must be 21 years of age or older, Minimum of 3 years of experience in damage prevention, line locating, or a related field, Proven experience in a supervisory or leadership role, knowledge of ticket management systems, safety protocols, and regulatory requirements, Excellent troubleshooting and problem-solving skills, communication and interpersonal skills, Ability to work independently and make sound decisions under pressure, Must have a valid driver’s license
Nice to Have
Advanced technical training or certification in line locating, Additional experience in utility services or related fields
What You'll Do.
Supervise and provide guidance to technicians
Conduct performance evaluations and training
Oversee daily ticket schedule and monitor work
Ensure equipment is in good working condition
Troubleshoot and resolve technical issues
Routinely audit field employees
Maintain and monitor employee Operator Qualifications
Ensure work compliance with safety regulations
Conduct safety inspections and audits
Stay updated on industry standards
Maintain accurate records of work orders
Prepare and submit regular reports
Utilize computerized systems to track data
Address customer inquiries and complaints
Coordinate with other departments
Provide technical support to customers
Manage inventory of locating devices
Coordinate with procurement to order equipment
Implement inventory control procedures
How You'll Work.
Team & Collaboration
Coordinate with other departments to ensure customer satisfaction; Interact with management and customers
Communication Scope
communication and interpersonal skills; Excellent communication skills, comfortable interacting with management and customers; Ability to interact with unhappy or negative customers in a professional manner
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