Remote
LifecycleSpecialist,EmployeeRelations&TransitionsCAD/LATAM
“Lifecycle Specialist, Employee Relations & Transitions - CAD/LATAM at Remote. Skills: Employee Relations, Offboarding, HR compliance, Global employment. Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions. Provide sound guidance and manage clients' requests on various HR matters”
What You'll Achieve.
Maintain the gold standard in HR; Elevate HR standards; Integrate cutting-edge technology solutions; Enrich customer experiences; Sustain and extend compliance coverage; Continuously enhance customer journeys; Significantly increase operational capacity; Ensure every interaction is fast, intuitive, and profoundly impactful; Ensure compliance in offboarding activities and audits; Ensure all aspects of the employee exit are administered correctly and promptly; Contribute to process improvements, automation, product development and overall customer and employee experience
Industry & Context.
Analyze complex HR issues; Provide practical solutions; Navigate and advise on the intricate paths of global employment; Resolve end-to-end employee exits; Manage clients' requests on various HR matters; Influence and negotiate positive outcomes in complex terminations; Conduct preliminary assessment of workplace concerns; Identify key facts and applicable local regulations; Ensure appropriate handling of employee relations matters
Willingness to work flexible hours as needed
What They're Looking For.
Must Have
Ability to interpret and apply industrial instruments, Ability to analyze complex HR issues, Undertake research, Provide practical solutions, Effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments, Basic understanding of employee relations principles, Basic understanding of progressive discipline approaches, Basic understanding of workplace investigation fundamentals, Business-level (advanced) proficiency in written and spoken English, Efficiency in operations, Awareness of the importance of thorough record-keeping and data integrity, Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities, Willingness to work flexible hours as needed, Proactive and self-motivated with a sense of ownership and accountability
Nice to Have
Additional languages considered a plus
What You'll Do.
Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions
Provide sound guidance and manage clients' requests on various HR matters
Lead and facilitate meetings with clients and external employees
Influence and negotiate positive outcomes in complex terminations
Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits
tailor and administer all termination and supplementary documents with accuracy and attention to detail
Process offboarding on Remote's internal HRIS platform
Be the subject-matter expert and respond to internal and external queries on all offboarding matters
Navigate clients through Remote's Employee Relations resources and guides
Conduct preliminary assessment of workplace concerns
Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters
Support clients in understanding progressive disciplinary approaches and documentation requirements
Monitor ongoing employee relations cases
Actively identify opportunities for and contribute to process improvements
product development and overall customer and employee experience through the offboarding and employee relations processes
How You'll Work.
Team & Collaboration
Collaborate asynchronously on various tools; Work cohesively in an international team; Liaise with and coordinate various internal and external stakeholders; Collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals; Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters
Communication Scope
Excellent communication skills; Effectively communicate recommendations to clients and internal stakeholders; Ability to confidently lead difficult conversations to a positive outcome
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