Remote
LifecycleSpecialist,EmployeeRelations&TransitionsCAD/LATAM
“Lifecycle Specialist, Employee Relations & Transitions - CAD/LATAM at Remote. Skills: Employee Relations, Transitions, Offboarding, HR support, Employment law guidance. Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions, including AMER, EMEA and APAC regions, prioritizing a superior offboarding experience for Remote's clients and their employees.. Provide sound guidance and manage clients' requests on various HR matters, including but not limi”
What You'll Achieve.
Elevating the gold standard in HR; Integrating cutting-edge technology solutions; Enriching customer experiences in over 80+ countries; Sustain and extend compliance coverage; Continuously enhance customer journeys; Significantly increase operational capacity; Ensuring every interaction is fast, intuitive, and profoundly impactful; Empower organizations worldwide to employ anyone, anywhere — compliantly; Prioritizing a superior offboarding experience for Remote's clients and their employees; Ensuring legal compliance and best practices; Balancing multiple stakeholders with competing interests; Ensuring compliance in offboarding activities and audits; Ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations; Ensuring all aspects of the employee exit are administered correctly and promptly; Contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes
Industry & Context.
Analyze complex HR issues; Provide practical solutions; Operate in ambiguous and unfamiliar environments; Conflict management; Negotiate positive outcomes in complex terminations; Conduct preliminary assessment of workplace concerns; Identify key facts and applicable local regulations
Willingness to work flexible hours as needed
What They're Looking For.
Must Have
Ability to interpret and apply industrial instruments, Ability to analyze complex HR issues, Undertake research, Provide practical solutions, Effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments, Basic understanding of employee relations principles, Basic understanding of progressive discipline approaches, Basic understanding of workplace investigation fundamentals, Business-level (advanced) proficiency in written and spoken English, Aptitude and appetite to innovate and optimize processes, Efficiency in operations, Awareness of the importance of thorough record-keeping and data integrity, Tech-savvy, Ability to successfully collaborate asynchronously on various tools, Ability to adapt to new and evolving systems, Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities, Willingness to work flexible hours as needed, Proactive and self-motivated with a sense of ownership and accountability
Nice to Have
Additional languages considered a plus
What You'll Do.
Manage and resolve end-to-end employee exits (offboardings) across multiple international jurisdictions
EMEA and APAC regions
prioritizing a superior offboarding experience for Remote's clients and their employees.
Provide sound guidance and manage clients' requests on various HR matters
including but not limited to termination
resignation and transfer procedures
and redundancy processes
ensuring legal compliance and best practices.
Lead and facilitate meetings with clients and external employees
including but not limited to workforce reduction consultation meetings
administrative hearings
negotiations in separations and settlements
providing guidance on terminations
and delivering termination outcomes.
Influence and negotiate positive outcomes in complex terminations
balancing multiple stakeholders with competing interests.
Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits
including but not limited to payroll
tailor and administer all termination and supplementary documents with accuracy and attention to detail
ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
Process offboarding on Remote's internal HRIS platform
collaborating with various internal stakeholders
such as Customer Success
amongst other verticals
to ensure all aspects of the employee exit are administered correctly and promptly.
Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Employee Relations internal stakeholders.
Navigate clients through Remote's Employee Relations resources and guides
helping them understand applicable policies and processes.
Conduct preliminary assessment of workplace concerns
identifying key facts and applicable local regulations.
Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters.
Support clients in understanding progressive disciplinary approaches and documentation requirements.
Monitor ongoing employee relations cases
ensuring timely follow-up and coordination with relevant stakeholders.
Actively identify opportunities for and contribute to process improvements
product development and overall customer and employee experience through the offboarding and employee relations processes.
How You'll Work.
Team & Collaboration
Collaborate asynchronously on various tools; Work cohesively in an international team; Collaborate with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals; Coordinate with internal and external stakeholders to ensure compliance in offboarding activities and audits; Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters
Communication Scope
Excellent communication; Ability to effectively communicate recommendations to clients and internal stakeholders; Ability to confidently lead difficult conversations to a positive outcome; Influencing; Negotiation skills
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